Skilljar is the #23 ranked knowledge and content management app on Zendesk, with a 5.0 average rating from 4 reviews, with a free plan available, as of Sep 3, 2026.
Skilljar is a Zendesk Marketplace app by Skilljar. With a rating of 5.0★ from 4 reviews, it currently ranks #23 in the Knowledge and Content Management category.
AppRanks data: Skilljar ranks #23 in Knowledge and Content Management on Zendesk Marketplace, placing it in the top 12% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Skilljar is a category-leading Zendesk app with a limited review volume. It is listed in the Knowledge and Content Management category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 4 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
Cons
- −Limited review base (4) — ratings can shift significantly with new feedback
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About Skilljar
How Skilljar works
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Gainsight's Skilljar customer training platform enables you to successfully onboard, engage, and retain your customers and partners. It's easy to create training courses, distribute to web and mobile devices, and track results. With Skilljar's Zendesk App, a conveniently located sidebar surfaces which courses your ticket requester has enrolled in and completed within Skilljar, right next to their Zendesk support ticket.
Skilljar's Zendesk App empowers support teams to
Quickly view customer training activity in Skilljar right on the Zendesk ticket sidebar
Resolve issues faster by providing relevant and targeted training content to customers
Improve customer experience with informed content recommendations based on prior customer training activity in Skilljar
Reduce ticket volume through an integrated educational approach
About Skilljar
Skilljar's enterprise-grade customer training platform provides all the essential tools for Customer Training and Enablement teams to successfully onboard, engage and retain customers. The product is more than just a learning management system (LMS) - it's purpose-built for customer and partner enablement.
Features include
A best-in-class student experience
Payments engine
Social certifications
Advanced analytics
Integration with Salesforce
To learn more about Skilljar, or request a demo, visit our website at www.skilljar.com.
Data Handling & Privacy
This app transmits the ticket requester's email address in an API call to Skilljar, over HTTPS, to look up training records. The email address is not stored on the server and is used only for the lookup operation. For more information, please review the Skilljar Privacy Policy.
Screenshots
Category rankings
As of Sep 4, 2026- Knowledge and Content Management#23of 204Top 12%
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Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Skilljar doesn't have curated competitor matchups yet. Other tracked knowledge and content management apps on Zendesk:
Frequently asked questions
What is Skilljar?
Skilljar is an app for Zendesk. It currently holds a 5.0-star rating from 4 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Knowledge and Content Management category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Skilljar.
Who uses Skilljar?
Skilljar is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Knowledge and Content Management category on Zendesk.
Where does Skilljar rank on Zendesk?
Skilljar currently sits at position #23 in the Knowledge and Content Management category on Zendesk. That places it in the top 11% of 204 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.