Klaviyo is the #5 ranked messaging app on Zendesk, with a 2.0 average rating from 1 review, with a free plan available, as of Sep 12, 2026.
Klaviyo is a Zendesk Marketplace app by Klaviyo. With a rating of 2.0★ from 1 reviews, it currently ranks #5 in the Messaging category.
AppRanks data: Klaviyo ranks #5 in Messaging on Zendesk Marketplace, placing it in the top 3% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Klaviyo is a mixed-rating Zendesk app with a limited review volume. It is listed in the Messaging category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 1 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
Cons
- −Average rating below 4.0 (2.0★) — read recent low-star reviews before committing
- −Limited review base (1) — ratings can shift significantly with new feedback
Looking to switch from Klaviyo?
See Klaviyo's alternatives ranked by audit score, rating, and review velocity.
About Klaviyo
How Klaviyo works
The Klaviyo app for Zendesk displays customer profile information, subscription consent status, and lists/segments directly in the ticket sidebar. For WhatsApp conversations, agents can view consent expiration and send request-to-continue follow-ups.
Set up the Zendesk integration in Klaviyo to get started.
By enabling this app, you agree that data may be sent to Klaviyo, a third party. Klaviyo's use of your data is subject to Klaviyo's Privacy Policy.
Screenshots
Category rankings
As of Sep 12, 2026- Messaging#5of 193Top 3%
- CRM and Marketing#114of 231Top 50%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Klaviyo doesn't have curated competitor matchups yet. Other tracked messaging apps on Zendesk:
Where Klaviyo stands in the Messaging category
Klaviyo ranks #5 of 193 apps in the Messaging category, placing it in the top 3% of the listing.
Frequently asked questions
What is Klaviyo?
Klaviyo is an app for Zendesk. It currently holds a 2.0-star rating from 1 merchant review, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Messaging category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Klaviyo.
Who uses Klaviyo?
Klaviyo is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Messaging category on Zendesk.
Where does Klaviyo rank on Zendesk?
Klaviyo currently sits at position #5 in the Messaging category on Zendesk. That places it in the top 3% of 193 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.