- Category rank
- #24 in Security, Risk and Compliance
- Listing audit
- 62/100
PDQ Connect is a Zendesk Marketplace app by PDQ. With a rating of 5.0★ from 1 reviews, it currently ranks #24 in the Security, Risk and Compliance category.
PDQ Connect is the #24 ranked Security, Risk and Compliance app on Zendesk, with a 5.0 average rating from 1 review, free to install, with charges billed separately, as of Nov 9, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 9, 2026
PDQ Connect ranks #24 of 116 in Security, Risk and Compliance on Zendesk. It holds a 5.0★ average from 1 review on Zendesk. It is free to install, with charges billed separately — check the plans below.
Pros
- No standout positives in the measured data.
Cons
- −Only 1 review — the average can still move with a few new ratings
About PDQ Connect
How PDQ Connect works
Overview
PDQ for Zendesk shows you the PDQ-managed devices associated with a ticket requester's email address, right inside the ticket sidebar. From there you can view device details, open a remote desktop session, or deploy software packages — all without leaving Zendesk.
Features
Device lookup: automatically matches the ticket requester's email to devices across one or more PDQ tenants.
Package deployment: browse your PDQ package library and deploy to a matched device in one click.
Remote access: jump straight to the remote desktop session for the selected device.
Multi-tenant support: configure up to three PDQ tenants from the app settings.
Admin panel: view tenant configuration and test connectivity from the navigation bar.
Screenshots
