Translation Pilot for Zendesk Marketplace
Translation Pilot is the #18 ranked translations app on Zendesk, with a 5.0 average rating from 2 reviews, with a free plan available, as of Sep 3, 2026.
Translation Pilot is a Zendesk Marketplace app by Pilot Engineering UG (haftungsbeschränkt). With a rating of 5.0★ from 2 reviews, it currently ranks #18 in the Translations category.
AppRanks data: Translation Pilot ranks #18 in Translations on Zendesk Marketplace, placing it in the top 27% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Translation Pilot is a category-leading Zendesk app with a limited review volume. It is listed in the Translations category on Zendesk Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 2 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Zendesk Marketplace listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by Pilot Engineering UG (haftungsbeschränkt) — established developer track record
Cons
- −Limited review base (2) — ratings can shift significantly with new feedback
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About Translation Pilot
How Translation Pilot works
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Translation Pilot - Translate your support messages
With this app, you can easily respond to tickets in almost every language. It is seamlessly integrated into Zendesk Support and improves your agents' productivity. Have your agent write his responses in his native language and translate it with just a button click.
Key Features
🚀 Start Translating Instantly
You don't have to create an account or sign up for any subscriptions upfront. Just install this app and you can start translating. You have a 7-day free trial to try it out and can choose afterward which plan would fit to you.
📎 Automatic comment (optional)
When the tickets get longer, it's hard for agents to keep track of the history. Before translating it, Translation Pilot can automatically create a comment with the original messages. This keeps it as a reference.
🛠 Customizable Settings
You can define ignore words that should not be translated. This is useful for technical terms or brand names.
Also, you can set up the formality level to hit the tone of your customers.
🌎 Change Customer Language
Sometimes Zendesk does not correctly detect the customers' language. Translation Pilot shows the language in the sidebar next to the ticket and there it can be changed easily via a dropdown.
Note: Zendesk can natively translate incoming messages. Therefore, this module is focusing on outgoing messages. If you appreciated an extension of the Translation Pilot, feel free to contact us.
Screenshots
Category rankings
As of Sep 4, 2026- Translations#18of 68Top 27%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Translation Pilot ranks for 1 keywords across Zendesk Marketplace. Here are the top 1:
- Rank #1
Competitors & alternatives
Translation Pilot doesn't have curated competitor matchups yet. Other tracked translations apps on Zendesk:
Where Translation Pilot stands in the Translations category
Translation Pilot ranks #18 of 68 apps in the Translations category, placing it in the top 27% of the listing.
Frequently asked questions
What is Translation Pilot?
Translation Pilot is an app for Zendesk. It currently holds a 5.0-star rating from 2 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Translations category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Pilot Engineering UG (haftungsbeschränkt).
Who uses Translation Pilot?
Translation Pilot is actively installed across Zendesk stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Translations category on Zendesk.
Where does Translation Pilot rank on Zendesk?
Translation Pilot currently sits at position #18 in the Translations category on Zendesk. That places it in the top 26% of 68 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.