- Category rank
- #13 in Chat
- Listing audit
- 45/100
Intercom is a WordPress Plugin Directory app by Intercom. With a rating of 3.4★ from 11 reviews, it currently ranks #13 in the Chat category.
Intercom is the #13 ranked Chat app on WordPress, with a 3.4 average rating from 11 reviews, as of Sep 11, 2026.
AppRanks verdict
Generated from marketplace data as of Sep 11, 2026
Intercom ranks #13 of 533 in Chat on WordPress. It holds a 3.4★ average from 11 reviews on WordPress.
Pros
- No standout positives in the measured data.
Cons
- −Average rating below 4.0 (3.4★) — read recent low-star reviews before committing
- −Only 11 reviews — the average can still move with a few new ratings
How Intercom works
Intercom is a next-generation customer communications platform that combines powerful live chat, proactive messaging, and advanced AI solutions — like our Fin AI chatbot — to help businesses instantly connect with customers.
By installing the Intercom WordPress plugin, you can seamlessly add the Messenger to your site, track both logged-in users and visitors, and engage them right away. With Intercom’s industry-leading AI at your fingertips, you’ll deliver fast, personalized support and drive growth more effectively than ever before.
Standardized capabilities
AppRanks hasn't mapped this app to standardized capabilities yet. The developer's own feature list is shown above.
