FluentChat – Live Chat for WordPress for WordPress Plugin Directory
By Arindo Duque
FluentChat – Live Chat for WordPress is a WordPress app, with a 4.5 average rating from 2 reviews, as of Aug 28, 2026.
FluentChat – Live Chat for WordPress is a WordPress Plugin Directory app by Arindo Duque. With a rating of 4.5★ from 2 reviews.
AppRanks verdict
Generated from live marketplace data — refreshed daily
FluentChat – Live Chat for WordPress is a highly rated WordPress app with a limited review volume. It is listed in the Chat category on WordPress Plugin Directory, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 2 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical WordPress Plugin Directory listing.
Pros
- +High average rating (4.5★) signals consistent merchant satisfaction
- +Published by Arindo Duque — established developer track record
Cons
- −Limited review base (2) — ratings can shift significantly with new feedback
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How FluentChat – Live Chat for WordPress works
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List of Live Chat Features : Built For WordPress FluentChat is a WordPress plugin. Period. It is NOT a thin wrapper for an expensive third-party cloud-based live chat app. No powered by links. No limit on operators. No monthly plans.
You Own The Data All the live chat data is stored on your servers (no, you won’t run into a storage issue). We don’t collect any information. Your info never leaves your website.
Free and Unlimited FluentChat is a free live chat plugin, and you can have unlimited operators, unlimited messages, unlimited live chats, and unlimited archives. We don’t restrict your usage in any way. We don’t add a powered by link.
Responsive Everywhere FluentChat is responsive all the way through. Your visitors can use the live chat widget on any device. But here’s the bonus: FluentChat’s back-end is 100% responsive too! The live chat dashboard, the settings page – everything is responsive.
Clean Interface We are passionate about good design. We wanted to build a live chat plugin that did a great job, and looked awesome while doing it. FluentChat is designed to look minimal, but is packed with a ton of features.
Chat Archives You can view all the chat archives in the back-end. You can look at all the messages, important timelines, and the operator who handled the chat. You can even search through the archives and look for specific messages.
Chat Logs in Email You can allow your visitors to receive the chat logs in their inbox. This option can be disabled on the settings page.
Offline Contact Form When none of your operators are logged in, you can choose to show the users a contact form, asking their Name, Email, and Comment. When your users fill out this form, we will send you an email notification.
Canned Messages Operators can store message templates on the Operator Profile page and quickly access them on the Active Chats page when live chatting with visitors.
Widget Styling The live chat widget is highly customizable. When customizing the live chat widget on the settings page, you can see your changes in real time. You can even add custom css to your live chat widget for advanced styling.
Translation Ready FluentChat is 100% translation ready, and comes with 6 included languages: English, French, Russian, Dutch, German, and Portuguese. We have some documentation on how to translate the live chat plugin here
List of Features in FluentChat Pro : We don’t take away any essential features from the free live chat version. We do offer some advanced functionality through our FluentChat Pro plugin.
Chat Ratings and Feedback When your users end their live chat, they can leave a rating and some feedback. Operators can easily browser all feedbacks and ratings on the Chat Archives page.
Operator Online Hours Operators can set their online chat hours, broken down by days of the week, on the Operator Profile page.
Customer Info You can view customer info like their location, last known URL, and browser. You can also configure the widget to ask a customer’s name and email before they can initiate a live chat. You can even add notes to customer profiles and build a better relationship with them.
Share Files and Screenshots Your customers can upload and share files with operators. They can even share a screenshot of their page with one click. Operators can also upload and share files with customers.
Get Free SMS Notifications You can configure to receive SMS notifications every time a new visitors initiates a live chat. (This feature works with a limited number of operators).
User Role Management Admins can choose which WordPress users can act as Chat Operators. They can also allow users to act as Chat Admins, giving them access to settings and global chat archives.
With FluentChat Basic all WP users who can ‘edit_posts’ are operators.
Auto Initiate Chat You can configure to auto-initiate chat with visitors, even setting a delay period.
Custom Chat Icon Logo Want your own logo on the chat icon? Sure!
Free 6 Month Customer Support Run into an issue? Can’t figure something out? Let us help you out 🙂
Learn more about FluentChat Pro Live Chat or purchase it here.
Support & FeedBack If you like our live chat plugin, please give us a rating! We are constantly striving to improve our live chat platform, and your feedback is most valuable.
Category rankings
As of Sep 3, 2026- Chat#0of 533Top 1%
- Chat plugin#0of 33Top 1%
- Customer support#0of 278Top 1%
- live chat#0of 411Top 1%
- Live help#0of 11Top 1%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
FluentChat – Live Chat for WordPress doesn't have curated competitor matchups yet. Other tracked chat apps on WordPress:
Frequently asked questions
What is FluentChat – Live Chat for WordPress?
FluentChat – Live Chat for WordPress is an app for WordPress. It currently holds a 4.5-star rating from 2 merchant reviews, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Chat category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Arindo Duque.
Who uses FluentChat – Live Chat for WordPress?
Currently around 10 active stores have installed FluentChat – Live Chat for WordPress. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Chat category on WordPress.