- Category rank
- #1 in Customer Support
- Listing audit
- 65/100
HubSpot is the #1 ranked Customer Support app on Slack, as of Oct 26, 2026.
AppRanks verdict
Generated from marketplace data as of Oct 26, 2026
HubSpot is a category-leading Customer Support app on Slack, ranked #1 of 310 in the category.
Pros
- +#1 of 310 in Customer Support
Cons
- −No declared third-party integrations on the listing — verify compatibility with your existing tools before installing
About HubSpot
HubSpot’s feature-rich integration with Slack keeps teams closely connected to drive meaningful collaboration. With a series of touchpoints between HubSpot and Slack across Sales, Support, and Marketing use cases, you can keep stakeholders informed about meaningful events related to your customers a
How HubSpot works
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- Get notified in a designated Slack channel about incoming Inbox messages
- See conversation status within the notification
- Respond to incoming live chats within Slack - or, click “Reply in Inbox” and get taken to the chat in HubSpot (either way, the whole conversation will be logged in real time in your inbox)
- Receive Notifications: Stay connected to activities in your HubSpot CRM by receiving notifications for reminders, mentions, form submissions, and more within Slack
- Send Slack Notifications Through Workflows: Send custom Slack notifications to specific people or channels. For Marketing Hub, Sales Hub, and Service Hub Professional & Enterprise customers
- Contact: /hs-search-contact
- Company: /hs-search-company
- Deal: /hs-search-deal
- Deals Assigned to You: /hs-search-my-deal
- Task: /hs-search-task
- Ticket: /hs-search-ticket
- Playbook: /hs-search-playbook
- Knowledge Base Article: /hs-search-kb
- Set Availability Status for Live Chat: /hs-chat-away or /hs-chat-available
- Provide HubSpot with Feedback about the Integration: /hs-feedback
Screenshots
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