Fin is the #6 ranked customer support app on Slack, with a free plan available, as of Jul 28, 2026.
AppRanks data: Fin ranks #6 in Customer Support on Slack Marketplace, placing it in the top 2% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Fin is a newly-listed Slack app with a limited review volume. It is listed in the Customer Support category on Slack Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Slack Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
Cons
- −No public reviews yet — fit and reliability are unverified
Looking to switch from Fin?
See Fin's alternatives ranked by audit score, rating, and review velocity.
About Fin
How Fin works
Fin is the AI customer service company. Use Fin's native integration for Slack to create, reply to, and resolve conversations alongside every other channel—in one omnichannel platform. Your customers stay in Slack while your support team manages everything from Fin. The integration brings Fin, the #1 AI agent for customer service, directly into Slack—delivering instant, accurate answers and scaling AI-first support to your busiest communities and threads. AI Accuracy disclaimer: Output may contain material inaccuracies and may not reflect correct, current or complete information. Do not rely, or encourage others to rely, on any Output without independently evaluating its accuracy and appropriateness of use, including, without limitation, by using human review. Intercom makes no representations or warranties and provides no indemnities with respect to Output. The AI Products and Output are not intended to substitute for the services of properly trained and licensed individuals.
Category rankings
As of Aug 3, 2026- Customer Support#6of 310Top 2%
- AI Apps & Assistants#16of 67Top 24%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Fin doesn't have curated competitor matchups yet. Other tracked customer support apps on Slack:
Where Fin stands in the Customer Support category
Fin ranks #6 of 310 apps in the Customer Support category, placing it in the top 2% of the listing.
Frequently asked questions
What is Fin?
Fin is an app for Slack. It is published on Slack Marketplace and tracked by AppRanks, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Customer Support category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space.
Is Fin free?
Fin does not offer a permanent free plan on Slack. Pricing starts at Paid, with a free trial. Trial availability and exact billing terms are mirrored from the live Slack listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Fin?
Fin is actively installed across Slack stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Customer Support category on Slack.
Where does Fin rank on Slack?
Fin currently sits at position #6 in the Customer Support category on Slack. That places it in the top 2% of 310 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.