Groove for Slack Marketplace
Groove is the #82 ranked customer support app on Slack, as of Sep 11, 2026.
AppRanks data: Groove ranks #82 in Customer Support on Slack Marketplace, placing it in the top 27% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Groove is a newly-listed Slack app with a limited review volume. It is listed in the Customer Support category on Slack Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Slack Marketplace listing.
Pros
- No standout positives based on current data signals.
Cons
- −No public reviews yet — fit and reliability are unverified
Looking to switch from Groove?
See Groove's alternatives ranked by audit score, rating, and review velocity.
About Groove
How Groove works
The Groove integration will send notifications of incoming tickets (and a variety of other notification preferences) right into your Slack team's own Groove Channel. You can use these notifications to collaborate with your team in real time about customer questions without even leaving your chat room.
Category rankings
As of Sep 19, 2026- Customer Support#82of 310Top 27%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Groove doesn't have curated competitor matchups yet. Other tracked customer support apps on Slack:
Where Groove stands in the Customer Support category
Groove ranks #82 of 310 apps in the Customer Support category, placing it in the top 27% of the listing.
Frequently asked questions
What is Groove?
Groove is an app for Slack. It is published on Slack Marketplace and tracked by AppRanks, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Customer Support category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space.
Who uses Groove?
Groove is actively installed across Slack stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Customer Support category on Slack.
Where does Groove rank on Slack?
Groove currently sits at position #82 in the Customer Support category on Slack. That places it in the top 26% of 310 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.