GetFeedback for Slack

• Close feedback loops by allowing your team to respond faster to real-time alerts when customers are facing issues.
• Setup conditions and logic for feedback notifications, ensuring teams are only receiving notifications when feedback is valuable.
• Map specific feedback surveys to multiple channels for team alignment and visibility.

Not sure where to get started? Get inspired with some examples Identify in-app/website bugs to engineering/product. Example: feedback regarding a broken link is sent to the #product-team” channel. Technical issues to the support team. Example: customer needs support in building a survey and #survey-support is notified. Customer sentiment feedback to the success team. Example: feedback from East Coast accounts are sent to the #east-coast-csm channel. Send qualified leads to the sales team if a lead asks a question or gives feedback on the corporate website. Example: prospect on the website gives a ‘thumbs up’ to pricing information and #sales-team is alerted.

Want to learn more about how to use GetFeedback for Slack? Visit our Help Center article.

This app is only available to GetFeedback customers.