GetFeedback is the #126 ranked customer support app on Slack, with a free plan available, as of Jul 28, 2026.
AppRanks data: GetFeedback ranks #126 in Customer Support on Slack Marketplace, placing it in the top 41% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
GetFeedback is a newly-listed Slack app with a limited review volume. It is listed in the Customer Support category on Slack Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Slack Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
Cons
- −No public reviews yet — fit and reliability are unverified
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About GetFeedback
How GetFeedback works
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- Close feedback loops by allowing your team to respond faster to real-time alerts when customers are facing issues.
- Setup conditions and logic for feedback notifications, ensuring teams are only receiving notifications when feedback is valuable.
- Map specific feedback surveys to multiple channels for team alignment and visibility.
Not sure where to get started? Get inspired with some examples Identify in-app/website bugs to engineering/product. Example: feedback regarding a broken link is sent to the #product-team” channel. Technical issues to the support team. Example: customer needs support in building a survey and #survey-support is notified. Customer sentiment feedback to the success team. Example: feedback from East Coast accounts are sent to the #east-coast-csm channel. Send qualified leads to the sales team if a lead asks a question or gives feedback on the corporate website. Example: prospect on the website gives a ‘thumbs up’ to pricing information and #sales-team is alerted.
Want to learn more about how to use GetFeedback for Slack? Visit our Help Center article.
This app is only available to GetFeedback customers.
Screenshots
Category rankings
As of Aug 4, 2026- Customer Support#126of 310Top 41%
- Communication#301of 601Top 51%
- Productivity#526of 600Top 88%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
GetFeedback doesn't have curated competitor matchups yet. Other tracked customer support apps on Slack:
Where GetFeedback stands in the Customer Support category
GetFeedback ranks #126 of 310 apps in the Customer Support category, placing it in the top 41% of the listing.
Frequently asked questions
What is GetFeedback?
GetFeedback is an app for Slack. It is published on Slack Marketplace and tracked by AppRanks, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Customer Support category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space.
Is GetFeedback free?
GetFeedback does not offer a permanent free plan on Slack. Pricing starts at Paid, with a free trial. Trial availability and exact billing terms are mirrored from the live Slack listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses GetFeedback?
GetFeedback is actively installed across Slack stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Customer Support category on Slack.
Where does GetFeedback rank on Slack?
GetFeedback currently sits at position #126 in the Customer Support category on Slack. That places it in the top 41% of 310 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.