ThriveDesk is the #191 ranked customer support app on Slack, with a free plan available, as of Jul 28, 2026.
AppRanks data: ThriveDesk ranks #191 in Customer Support on Slack Marketplace, placing it in the top 62% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
ThriveDesk is a newly-listed Slack app with a limited review volume. It is listed in the Customer Support category on Slack Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Slack Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
Cons
- −No public reviews yet — fit and reliability are unverified
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About ThriveDesk
How ThriveDesk works
ThriveDesk integration for Slack is a powerful tool that enables users to receive real-time notifications about their customer support activities on Slack. - New Conversations: Get notified when a new conversation is started in your ThriveDesk inbox. This ensures that you can respond promptly to customer inquiries and never miss a message. - Customer Replies: Receive notifications when a customer replies to a conversation you are part of. This helps you stay on top of customer conversations and respond in a timely manner. - Agent Notes: Stay informed when an agent adds a note to a conversation. This can be useful for internal communication and collaboration among agents. - Status Updates: Get updates on the status of a conversation, such as when it is marked as resolved or closed. This ensures that you are aware of the status of all customer conversations. - Satisfaction Ratings: Receive notifications when a customer rates their satisfaction with the support they received. This can help you identify areas where you can improve your customer support. ThriveDesk integration for Slack also allows users to map their inbox with specific Slack channels, ensuring that notifications about specific activities are broadcast to select channels. This can be useful for teams that want to ensure that everyone is aware of critical customer support activities.
Screenshots
Category rankings
As of Aug 3, 2026- Customer Support#191of 310Top 62%
- Communication#458of 601Top 77%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
ThriveDesk doesn't have curated competitor matchups yet. Other tracked customer support apps on Slack:
Where ThriveDesk stands in the Customer Support category
ThriveDesk ranks #191 of 310 apps in the Customer Support category, placing it in the top 62% of the listing.
Frequently asked questions
What is ThriveDesk?
ThriveDesk is an app for Slack. It is published on Slack Marketplace and tracked by AppRanks, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Customer Support category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space.
Is ThriveDesk free?
ThriveDesk does not offer a permanent free plan on Slack. Pricing starts at Free and paid plans available. Trial availability and exact billing terms are mirrored from the live Slack listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses ThriveDesk?
ThriveDesk is actively installed across Slack stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Customer Support category on Slack.
Where does ThriveDesk rank on Slack?
ThriveDesk currently sits at position #191 in the Customer Support category on Slack. That places it in the top 62% of 310 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.