Jeli is the #72 ranked customer support app on Slack, with a free plan available, as of Jul 28, 2026.
AppRanks data: Jeli ranks #72 in Customer Support on Slack Marketplace, placing it in the top 24% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Jeli is a newly-listed Slack app with a limited review volume. It is listed in the Customer Support category on Slack Marketplace, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Slack Marketplace listing.
Pros
- +Free tier available — no card required to evaluate
Cons
- −No public reviews yet — fit and reliability are unverified
Looking to switch from Jeli?
See Jeli's alternatives ranked by audit score, rating, and review velocity.
About Jeli
How Jeli works
The Jeli integration for Slack makes declaring, managing, and analyzing incidents with Jeli effortless. You can respond to incidents in an incident specific channel, share incident updates in broadcast channels, and import data into Jeli for analysis.
Screenshots
Category rankings
As of Aug 3, 2026- Customer Support#72of 310Top 24%
- Developer Tools#128of 540Top 24%
- Communication#169of 601Top 29%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Jeli doesn't have curated competitor matchups yet. Other tracked customer support apps on Slack:
Where Jeli stands in the Customer Support category
Jeli ranks #72 of 310 apps in the Customer Support category, placing it in the top 24% of the listing.
Frequently asked questions
What is Jeli?
Jeli is an app for Slack. It is published on Slack Marketplace and tracked by AppRanks, and AppRanks has been tracking its public marketplace data on the refresh cadence published in our methodology. It is listed under the Customer Support category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space.
Is Jeli free?
Jeli does not offer a permanent free plan on Slack. Pricing starts at Free and paid plans available. Trial availability and exact billing terms are mirrored from the live Slack listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Jeli?
Jeli is actively installed across Slack stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Customer Support category on Slack.
Where does Jeli rank on Slack?
Jeli currently sits at position #72 in the Customer Support category on Slack. That places it in the top 23% of 310 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.