Tawkster Live Chat for Shopify App Store
By Tawkster
Tawkster Live Chat is the #218 ranked chat app on Shopify, with a 5.0 average rating from 4 reviews, with a free plan available, as of Sep 6, 2026.
Tawkster Live Chat is a Shopify App Store app by Tawkster, launched September 2025. With a rating of 5.0★ from 4 reviews, it currently ranks #218 in the Chat category.
AppRanks data: Tawkster Live Chat ranks #218 in Chat on Shopify App Store, placing it in the top 23% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Tawkster Live Chat is a category-leading Shopify app with a limited review volume. It is listed in the Chat category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 4 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by Tawkster — established developer track record
Cons
- −Limited review base (4) — ratings can shift significantly with new feedback
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About Tawkster Live Chat
How Tawkster Live Chat works
Tawkster combines real-time live chat with AI-powered chatbots so you can connect instantly with shoppers, boost sales, and deliver amazing support. Easily set up and customize it to match your brand. Engage customers with instant answers, product suggestions, and proactive support while tracking carts and past orders. All the essential live chat tools you need—easy to use, powerful, and built to help your business grow.
Screenshots
Key features
- Seamless setup with full customization and branding included.
- AI chatbot gives instant replies, captures leads, and supports customers 24/7.
- Fully customizable design, chat behavior, and branding to fit your business.
- Real-time live chat with visitor tracking, cart details, and order history.
- All essential live chat tools to engage shoppers, boost sales, and retention.
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- AI ChatbotsUtilize AI chatbots to automate customer interactions and support.table-stakes
- AI AnalyticsUtilize AI-driven analytics tools for actionable insights and reporting.common
- Business Hours ManagementSet and manage your business operating hours effectively.differentiator
- Chat AssignmentAssign chats to specific team members for better management.differentiator
- Chat ButtonsAdd buttons to facilitate quick access to chat support.common
- Customer Insights AnalysisGain actionable insights from customer data to drive decisions.differentiator
- EncryptionUse encryption techniques to secure data and communications.common
- File Upload SupportEasily upload images and photos for your products.common
- Font and Color CustomizationCustomize the font style and color to match your brand identity.table-stakes
- Free Forever PlanEnjoy a plan that remains free indefinitely with no hidden costs.niche
- Live Chat SupportEngage with support agents in real-time through live chat.table-stakes
- Product RecommendationsProvide personalized product recommendations to boost sales.table-stakes
- Push NotificationsDeliver real-time updates and alerts directly to users' devices.common
- Quick RepliesProvide instant responses to common customer inquiries.table-stakes
- ReportingGenerate and view reports on various metrics and data.common
- Single User AccessProvide access for a single user in your account.niche
- Starter Plan FeaturesAccess all features included in the Starter plan.common
- Survey CollectionCollect valuable insights through customizable surveys and feedback forms.common
- Unlimited UsersManage an unlimited number of users and customers in your account.niche
- Upsell BundlesCreate bundles to encourage upselling and increase average order value.common
- Welcome MessagesSend personalized welcome messages to new customers to enhance engagement.table-stakes
- Checkout TrackingMonitor the checkout process to identify drop-off points.niche
- Instant AnswersDeliver immediate answers to customer questions for enhanced support.niche
- Instant SuggestionsProvide users with real-time suggestions based on their input.common
- Order TrackingTrack orders efficiently with integrated order tracking features.common
Pricing plans
Starter
|
Team9/month
|
Most popular Enterprise15/month
|
Category rankings
As of Sep 6, 2026- Chat#218of 976Top 23%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Tawkster Live Chat ranks for 14 keywords across Shopify App Store. Here are the top 3:
- Rank #99
- Rank #105
- Rank #120
Competitors & alternatives
Tawkster Live Chat doesn't have curated competitor matchups yet. Other tracked chat apps on Shopify:
Frequently asked questions
What is Tawkster Live Chat?
Tawkster Live Chat is an app for Shopify. It currently holds a 5.0-star rating from 4 merchant reviews, and it has been listed on the marketplace since 2025. It is listed under the Chat category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Tawkster.
Is Tawkster Live Chat free?
Tawkster Live Chat offers a free plan that merchants can install on Shopify without entering payment details. Paid tiers Team, Enterprise unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
Who uses Tawkster Live Chat?
Tawkster Live Chat is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Chat category on Shopify.
Where does Tawkster Live Chat rank on Shopify?
Tawkster Live Chat currently sits at position #218 in the Chat category on Shopify. That places it in the top 22% of 976 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.