Palmate AI Chatbot & Livechat for Shopify App Store
Palmate AI Chatbot & Livechat is the #20 ranked faq app on Shopify, with a 5.0 average rating from 5 reviews, with a free plan available, as of July 8, 2026.
Palmate AI Chatbot & Livechat is a Shopify App Store app by Palamar Teknoloji A.Ş., launched July 2025. With a rating of 5.0★ from 5 reviews, it currently ranks #20 in the FAQ category.
AppRanks data: Palmate AI Chatbot & Livechat ranks #20 in FAQ on Shopify App Store, placing it in the top 16% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Palmate AI Chatbot & Livechat is a category-leading Shopify app with a limited review volume. It is listed in the FAQ category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 5 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by Palamar Teknoloji A.Ş. — established developer track record
Cons
- −Limited review base (5) — ratings can shift significantly with new feedback
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About Palmate AI Chatbot & Livechat
How Palmate AI Chatbot & Livechat works
Tired of 24/7 queries & losing shoppers before they buy? Palmate AI, handles customer questions, tracks orders & acts as an AI sales assistant, offering personalized product recommendations to help shoppers—even while you sleep! Unify your chats (WhatsApp, Instagram, Web, Email) in one smart inbox. Leverage cart recovery, AI-suggested deals, & AI customer/product reports. 5-minute setup, no code needed! For AI implementation contact us: [email protected]
Screenshots
Key features
- Auto-Responds: Instant FAQ answers & order tracking.
- Sales: Cart recovery, product recommendation & personalized offers.
- Unified Inbox: Whatsapp, Instagram & Web chats in one place.
- Engage Live Visitors: Chat anywhere via mobile app.
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- AI ChatbotsUtilize AI chatbots to automate customer interactions and support.table-stakes
- Behavior TrackingAnalyze user behavior to improve engagement and retention.Common
- Business Hours ManagementSet and manage your business operating hours effectively.Differentiator
- Cart RecoveryRecover lost sales by reminding customers of their abandoned carts.Common
- Chat AssignmentAssign chats to specific team members for better management.Differentiator
- Live Chat SupportProvide real-time assistance to customers through a chat window.table-stakes
- Cross-Sell DiscountsOffer discounts on related products to encourage cross-selling.Common
- Custom CSS StylingApply custom CSS to personalize the look and feel of your store.Niche
- Percentage and Volume DiscountsApply percentage and volume discounts to incentivize purchases.Common
- Email CommunicationUtilize email as a primary channel for customer communication.Common
- Email ChatIntegrate email communication within your chat platform.Differentiator
- Facebook Messenger IntegrationIntegrate Facebook Messenger for real-time customer communication.Niche
- Font and Color CustomizationCustomize the font style and color to match your brand identity.table-stakes
- Custom GreetingsAdd personalized greetings to enhance user engagement on your site.table-stakes
- HTML SupportUtilize HTML for advanced formatting and layout options.Niche
- Instant AnswersDeliver immediate answers to customer questions for enhanced support.Common
- Live Chat SupportEngage with support agents in real-time through live chat.table-stakes
- Markdown SupportUse Markdown for easy text formatting and styling.Niche
- Mobile Responsive DesignEnsure your site is mobile-friendly and adapts to all devices.Common
- Multi-Language SupportOffer a multilingual experience for your customers.Common
- Product RecommendationsProvide personalized product recommendations to boost sales.table-stakes
- Push NotificationsDeliver real-time updates and alerts directly to users' devices.Common
- Real-Time TranslationTranslate content instantly for a global audience.Differentiator
- Rich Text EditorEdit and format text with a full-featured rich text editor.Niche
- Translation ServicesTranslate your store content into different languages.Niche
- Welcome MessagesSend personalized welcome messages to new customers to enhance engagement.table-stakes
- Order TrackingTrack orders efficiently with integrated order tracking features.Common
Pricing plans
Free
|
Basic19.99/month
|
Most popular Pro120/month
|
Category rankings
As of Jul 8, 2026See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Palmate AI Chatbot & Livechat ranks for 29 keywords across Shopify App Store. Here are the top 3:
- 1.livechatRank #11
- Rank #21
- Rank #56
Competitors & alternatives
Palmate AI Chatbot & Livechatdoesn't have curated competitor matchups yet. Other tracked faq apps on Shopify:
Frequently asked questions
What is Palmate AI Chatbot & Livechat?
Palmate AI Chatbot & Livechat is an app for Shopify. It currently holds a 5.0-star rating from 5 merchant reviews, and it has been listed on the marketplace since 2025. It is listed under the FAQ category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Palamar Teknoloji A.Ş..
Is Palmate AI Chatbot & Livechat free?
Palmate AI Chatbot & Livechat offers a free plan that merchants can install on Shopify without entering payment details. Paid tiers Basic, Pro unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
Who uses Palmate AI Chatbot & Livechat?
Palmate AI Chatbot & Livechat is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the FAQ category on Shopify.
Where does Palmate AI Chatbot & Livechat rank on Shopify?
Palmate AI Chatbot & Livechat currently sits at position #20 in the FAQ category on Shopify. That places it in the top 16% of 127 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Palmate AI Chatbot & Livechat integrate with?
Palmate AI Chatbot & Livechat lists 4 integrations on its Shopify marketplace page. The most prominent are Email, Facebook Messenger, Instagram, Whatsapp. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.
What languages does Palmate AI Chatbot & Livechat support?
Palmate AI Chatbot & Livechat declares support for 3 languages on its Shopify marketplace listing: Turkish, English, Spanish. Language coverage is the locale set the developer has explicitly translated the app interface into — a broader set typically maps to a developer with international merchant traction.