Onepilot is the #188 ranked order tracking app on Shopify, with a free plan available, as of Sep 11, 2026.
Onepilot is a Shopify App Store app by Onepilot, launched July 2023.
AppRanks data: Onepilot ranks #188 in Order tracking on Shopify App Store, placing it in the top 56% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Onepilot is a newly-listed Shopify app with a limited review volume. It is listed in the Order tracking category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +Free tier available — no card required to evaluate
Cons
- −No public reviews yet — fit and reliability are unverified
Looking to switch from Onepilot?
See Onepilot's alternatives ranked by audit score, rating, and review velocity.
About Onepilot
How Onepilot works
Onepilot makes Customer Care Outsourcing simple and flexible. We provide a 100% human, instant and 24/7 answer.
With this application, we will be able to retrieve the information from each order and their status from Shopify so that our customer service agents can access them directly on their ticket processing page, the Ticket Center.
This will be possible for all of our clients who integrate Shopify into our platform.
Screenshots
Key features
- Resolving tickets from all ticketing tools at one place, the Ticket Center.
- Regrouping all the back-office, payment tools, additional tools from customers.
- Agents have access to knowledge bases, courses before resolving tickets.
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- APIUtilize APIs to connect and extend your application's functionality.
- Email CommunicationUtilize email as a primary channel for customer communication.common
Category rankings
As of Sep 12, 2026- Order tracking#188of 338Top 56%
- Order#321of 522Top 62%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Onepilot ranks for 2 keywords across Shopify App Store. Here are the top 2:
- Rank #238
- Rank #236
Competitors & alternatives
Onepilot doesn't have curated competitor matchups yet. Other tracked order tracking apps on Shopify:
Frequently asked questions
What is Onepilot?
Onepilot is an app for Shopify. It is published on Shopify App Store and tracked by AppRanks, and it has been listed on the marketplace since 2023. It is listed under the Order tracking category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Onepilot.
Who uses Onepilot?
Onepilot is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Order tracking category on Shopify.
Where does Onepilot rank on Shopify?
Onepilot currently sits at position #188 in the Order tracking category on Shopify. That places it in the top 56% of 338 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What languages does Onepilot support?
Onepilot declares support for 4 languages on its Shopify marketplace listing: French, English, Spanish, German. Language coverage is the locale set the developer has explicitly translated the app interface into — a broader set typically maps to a developer with international merchant traction.