ChatIQ: AI Chatbot & Live Chat for Shopify App Store
By EniMoh
ChatIQ: AI Chatbot & Live Chat is the #15 ranked faq app on Shopify, with a 4.1 average rating from 33 reviews, with a free plan available, as of July 8, 2026.
ChatIQ: AI Chatbot & Live Chat is a Shopify App Store app by EniMoh, launched December 2020. With a rating of 4.1★ from 33 reviews, it currently ranks #15 in the FAQ category.
AppRanks data: ChatIQ: AI Chatbot & Live Chat ranks #15 in FAQ on Shopify App Store, placing it in the top 12% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
ChatIQ: AI Chatbot & Live Chat is a well-rated Shopify app with a limited review volume. It is listed in the FAQ category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 33 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by EniMoh — established developer track record
Cons
- −Limited review base (33) — ratings can shift significantly with new feedback
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About ChatIQ: AI Chatbot & Live Chat
How ChatIQ: AI Chatbot & Live Chat works
ChatIQ isn't a support chatbot — it's a sales machine.
When customers ask "What should I use for sensitive skin?" or "Do you have this in black?" — ChatIQ recommends the perfect product instantly, powered by ChatGPT & Claude AI.
Result: Merchants see 30-35% higher average order values and 40% fewer support emails.
Works for any category: skincare, fashion, food, beauty, home goods.
Setup in 5 minutes. No coding.
Screenshots
Key features
- 30-35% higher average order value (customers get personalized recommendations)
- Powered by ChatGPT & Claude — true AI, not keyword matching
- Handles follow-ups instantly ("is it available in black?" knows what you mean)
- 24/7 order support — no more customer emails or support tickets
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Agent AvatarCustomize your support experience with personalized agent avatars.Differentiator
- AI ChatbotsUtilize AI chatbots to automate customer interactions and support.table-stakes
- AI GenerationGenerate content and responses using advanced AI algorithms.Niche
- AI AnalyticsUtilize AI-driven analytics tools for actionable insights and reporting.Common
- Business Hours ManagementSet and manage your business operating hours effectively.Differentiator
- Chat AssignmentAssign chats to specific team members for better management.Differentiator
- Chat ButtonsAdd buttons to facilitate quick access to chat support.table-stakes
- Live Chat SupportProvide real-time assistance to customers through a chat window.table-stakes
- Customer FeedbackCollect and analyze feedback from customers to improve products.Niche
- Percentage and Volume DiscountsApply percentage and volume discounts to incentivize purchases.Common
- FAQ PageCreate and manage FAQ pages to address common customer inquiries.Niche
- Custom GreetingsAdd personalized greetings to enhance user engagement on your site.table-stakes
- Instant AnswersDeliver immediate answers to customer questions for enhanced support.Common
- Live Chat SupportEngage with support agents in real-time through live chat.table-stakes
- Quick RepliesProvide instant responses to common customer inquiries.table-stakes
- Store UpdatesManage and apply bulk updates for orders and inventory seamlessly.Common
- Welcome MessagesSend personalized welcome messages to new customers to enhance engagement.table-stakes
- Chatbot IntegrationImplement chatbots to enhance customer service and engagement.Differentiator
- Instant SuggestionsProvide users with real-time suggestions based on their input.Common
Category rankings
As of Jul 8, 2026See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
ChatIQ: AI Chatbot & Live Chat ranks for 33 keywords across Shopify App Store. Here are the top 3:
- Rank #24
- 2.faqsRank #24
- Rank #2
Competitors & alternatives
ChatIQ: AI Chatbot & Live Chatdoesn't have curated competitor matchups yet. Other tracked faq apps on Shopify:
Frequently asked questions
What is ChatIQ: AI Chatbot & Live Chat?
ChatIQ: AI Chatbot & Live Chat is an app for Shopify. It currently holds a 4.1-star rating from 33 merchant reviews, and it has been listed on the marketplace since 2020. It is listed under the FAQ category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by EniMoh.
Is ChatIQ: AI Chatbot & Live Chat free?
ChatIQ: AI Chatbot & Live Chat offers a free plan that merchants can install on Shopify without entering payment details. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
Who uses ChatIQ: AI Chatbot & Live Chat?
ChatIQ: AI Chatbot & Live Chat is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the FAQ category on Shopify.
Where does ChatIQ: AI Chatbot & Live Chat rank on Shopify?
ChatIQ: AI Chatbot & Live Chat currently sits at position #15 in the FAQ category on Shopify. That places it in the top 12% of 127 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.