Affiniv Net Promoter Score NPS for Shopify App Store
By Affiniv
Affiniv Net Promoter Score NPS is the #44 ranked survey app on Shopify, with a 5.0 average rating from 6 reviews, with a free plan available, as of July 8, 2026.
Affiniv Net Promoter Score NPS is a Shopify App Store app by Affiniv, launched December 2021. With a rating of 5.0★ from 6 reviews, it currently ranks #44 in the Survey category.
AppRanks data: Affiniv Net Promoter Score NPS ranks #44 in Survey on Shopify App Store, placing it in the top 30% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Affiniv Net Promoter Score NPS is a category-leading Shopify app with a limited review volume. It is listed in the Survey category on Shopify App Store, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 6 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Shopify App Store listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by Affiniv — established developer track record
Cons
- −Limited review base (6) — ratings can shift significantly with new feedback
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About Affiniv Net Promoter Score NPS
How Affiniv Net Promoter Score NPS works
Affiniv is a NPS survey and analytics app that helps brands increase customer retention.
Create branded Net Promoter Score (NPS) surveys in minutes & send them via multiple channels. Get high response rates with automated triggers (eg, 5 days after purchase) and reminders.
Dive deep into customer responses with an AI-powered analytics dashboard. Set up alerts and automate post-response workflows for timely actions. Delight your customers by fixing issues that affect your customer experience.
Screenshots






Key features
- Create branded NPS surveys in minutes. Add follow-up questions & branching logic
- Send surveys via Email, WhatsApp, SMS, Thank You Page, Order Status Page, etc.
- Increase response rates by automating survey triggers and reminders.
- Get deep actionable insights from AI-powered analytics dashboard.
- Integrate with CRM and tech stack for post-response workflows. No coding needed.
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Advanced Analytics DashboardAccess a comprehensive analytics dashboard with advanced features and insights.Common
- AI-Powered InsightsLeverage AI to uncover insights and trends in your data.Common
- AI-Powered AnalyticsUse AI to enhance data analysis and search capabilities.Niche
- AnalyticsAccess and analyze data to gain insights into your business performance.table-stakes
- Checkout ProcessStreamline the checkout process to enhance customer experience and reduce cart abandonment.Common
- Cohort AnalysisAnalyze user behavior over time with cohort analysis tools.Differentiator
- Conditional Logic ImplementationImplement conditional logic for dynamic content and actions.Common
- Custom DashboardsCreate interactive dashboards tailored to your analytics needs.Common
- Customer AccountsAllow customers to create and manage their own accounts.Common
- Customer SegmentationSegment customers based on behavior and demographics for targeted marketing.Common
- Customer ServiceAccess comprehensive customer service for all your needs.table-stakes
- Custom Styling OptionsApply custom styles to enhance your store's appearance.Common
- Data ExportExport your data for backup or analysis purposes.table-stakes
- Email CommunicationUtilize email as a primary channel for customer communication.Common
- Embedded FormsIntegrate forms directly into your site for seamless data collection.Common
- Google Sheets IntegrationConnect and utilize Google Sheets for data management.Common
- Historical AnalysisExamine past data to identify trends and inform future decisions.Differentiator
- Loyalty AnalysisEvaluate customer loyalty trends and behaviors for better engagement.Differentiator
- Multi-Language SupportOffer a multilingual experience for your customers.Common
- Notification ManagementSend and manage notifications to keep users informed.Common
- Custom Pop-UpsCreate targeted pop-ups for promotions, reviews, and discounts to engage visitors.Common
- Post-Purchase EngagementEngage customers after purchase to enhance loyalty and satisfaction.table-stakes
- Real-Time EditingEdit content instantly and see changes reflected immediately.Common
- Real-Time TrackingMonitor shipments and inventory in real-time for better visibility.Common
- ReportingGenerate and view reports on various metrics and data.Common
- Content SchedulingSchedule content to be published at specific times automatically.Common
- SMS MessagingEngage customers through targeted SMS messages for promotions and updates.Differentiator
- Template ManagementCreate and manage templates for consistent branding and messaging.Common
- Customer Feedback CollectionGather insights and opinions from customers to improve services.Common
Pricing plans
Free
|
Starter25/month
|
Most popular Growth99/month
|
Advanced199/month
|
Category rankings
As of Jul 8, 2026See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Affiniv Net Promoter Score NPS ranks for 4 keywords across Shopify App Store. Here are the top 3:
- 1.surveyRank #46
- Rank #112
- Rank #193
Competitors & alternatives
Affiniv Net Promoter Score NPSdoesn't have curated competitor matchups yet. Other tracked survey apps on Shopify:
Frequently asked questions
What is Affiniv Net Promoter Score NPS?
Affiniv Net Promoter Score NPS is an app for Shopify. It currently holds a 5.0-star rating from 6 merchant reviews, and it has been listed on the marketplace since 2021. It is listed under the Survey category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Affiniv.
Is Affiniv Net Promoter Score NPS free?
Affiniv Net Promoter Score NPS offers a free plan that merchants can install on Shopify without entering payment details. Paid tiers Starter, Growth, Advanced unlock additional features for teams that outgrow the free plan. Pricing details on this page are mirrored from the live Shopify listing and refresh on each scrape cycle.
Who uses Affiniv Net Promoter Score NPS?
Affiniv Net Promoter Score NPS is actively installed across Shopify stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Survey category on Shopify.
Where does Affiniv Net Promoter Score NPS rank on Shopify?
Affiniv Net Promoter Score NPS currently sits at position #44 in the Survey category on Shopify. That places it in the top 29% of 151 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Affiniv Net Promoter Score NPS integrate with?
Affiniv Net Promoter Score NPS lists 9 integrations on its Shopify marketplace page. The most prominent are Checkout, Customer accounts, Shopify Flow, Freshdesk, Google Sheets, Gorgias, plus 3 additional integrations listed on the marketplace page. Integration data is mirrored from the live Shopify listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.