- Category rank
- #580 in Marketing
- Price from
- $150,000 / custom / year (USD)
- Listing audit
- 56/100
Aisera Assist is a Salesforce AppExchange app by Aisera, Inc..
Aisera Assist is the #580 ranked Marketing app on Salesforce, as a paid app, as of Nov 6, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 6, 2026
Aisera Assist ranks #580 of 977 in Marketing on Salesforce. It has no reviews on Salesforce yet. There is no free plan — compare the paid plans below before installing.
Pros
- No standout positives in the measured data.
Cons
- −No reviews yet — fit and reliability are unverified by other merchants
- −No free plan (paid) — evaluation needs a paid plan or a trial
About Aisera Assist
How Aisera Assist works
Aisera Assist automatically classifies, routes, and resolves tickets across multiple channels. It integrates with all leading ticketing systems to offer agents AI-based recommendations based on knowledge articles, macros, ticket field values, escalation and churn probability, similar tickets, and next-best actions.
With a customizable UI widget that is fully integrated with the system of record or ticketing system, agents can access information easily allowing them to resolve tickets efficiently.
Key features
- Reduce Mean-Time-to-Resolution (MTTR) Automate ticket classification, routing and correlation with self-service capabilities to reduce issue resolution time
- Increase Agent Productivity Boost efficiency by providing the ability to search and find relevant resolutions across multiple knowledge sources
- Improve Agent Onboarding Minimize agent training by closing knowledge gaps through real-time learning from resolved ticket notes
Standardized capabilities
AppRanks hasn't mapped this app to standardized capabilities yet. The developer's own feature list is shown above.
