Case Time Tracker for Salesforce
- Category rank
- #107 in Agent Productivity
- Price from
- £4.5 / user / month (GBP)
- Listing audit
- 64/100
Case Time Tracker is a Salesforce AppExchange app by Systep Consulting. With a rating of 5.0★ from 1 reviews, it currently ranks #107 in the Agent Productivity category.
Case Time Tracker is the #107 ranked Agent Productivity app on Salesforce, with a 5.0 average rating from 1 review, as a paid app, as of Nov 12, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 12, 2026
Case Time Tracker ranks #107 of 316 in Agent Productivity on Salesforce. It holds a 5.0★ average from 1 review on Salesforce. There is no free plan — compare the paid plans below before installing.
Pros
- No standout positives in the measured data.
Cons
- −Only 1 review — the average can still move with a few new ratings
- −No free plan (paid) — evaluation needs a paid plan or a trial
About Case Time Tracker
How Case Time Tracker works
Case Time Tracker by Systep Consulting is a simple and easy to use case time tracking solution with powerful functionality built using the latest LWC Salesforce technology. Case Time Tracker enables businesses to efficiently track time spent resolving cases, keep accurate work logs with detailed notes and select charge codes to provide in depth reporting, all of which can be accessed through pre-built reports and dashboard.
Case Time Tracker is easy to install and requires zero maintenance, simply install the package, assign the required user permissions and add the component to the the required case record page to allow service reps to track their time against cases.
Key features
- With Case Time Tracker you can: ✅ Efficiently track time spent resolving Cases ✅ Add notes to work logs ✅ Enable and select charge codes to provide in depth reporting ✅ Report on Case resolution performance through Reports and Dashboards
- Case Time Tracker is: ✅ Easy to use and provides a user friendly UI ✅ Easy to install and requires zero maintenance ✅ Built using the latest LWC Salesforce technology ✅ A reliable, secure and straightforward solution
- Ideal for businesses to: ✅ Cross charge for internal support ✅ Provide accurate billing to external clients ✅ Monitor support staff utilisation
