- Category rank
- #1490 in Productivity
- Price from
- $22 / user / month (USD)
- Listing audit
- 60/100
ServiceDesk+ Premium is a Salesforce AppExchange app by Micronetbd Inc.
ServiceDesk+ Premium is the #1490 ranked Productivity app on Salesforce, as a paid app, as of Nov 15, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 15, 2026
ServiceDesk+ Premium ranks #1490 of 1,700 in Productivity on Salesforce. It has no reviews on Salesforce yet. There is no free plan — compare the paid plans below before installing.
Pros
- +Listed on Salesforce since 2022
Cons
- −No reviews yet — fit and reliability are unverified by other merchants
- −No free plan (paid) — evaluation needs a paid plan or a trial
About ServiceDesk+ Premium
How ServiceDesk+ Premium works
ServiceDesk+ Premium is an application specially tailored for users or companies who wants to effectively provide customer support implementation. It makes the job easier and productive for case agents through an advanced case management system with custom email templates, up-to-date bulk case closure, and case merge setup.
Features: - Have better support to customers with low operating costs and improve the monitoring process of activities related to a specific case. - Have real-time analysis and reporting through the tool - Own an interface where users can add their comments in a well-structured manner using defined email templates. - Be able to view past case comments that can be sent to users as a history. Users can view the public, private & draft comments by using our page layout components. - Be able to bulk close & merge the cases in a more advanced way through our Close & Merge list view buttons.
Amplify Case Management Productivity & Boost Customer Satisfaction with ServiceDesk+ Premium by Micronetbd!
Key features
- Competently own an interface where users can add their comments in a well-structured manner using defined email templates.
- Easily view past case comments that can be sent to users as a history. Users can view the public, private & draft comments by using our page layout components.
- Productively bulk close & merge the cases in a more advanced way through our Close & Merge list view buttons.
