ServiceDesk+ Premium is the #1485 ranked productivity app on Salesforce, as a paid app, as of July 11, 2026.
ServiceDesk+ Premium is a Salesforce AppExchange app by Micronetbd Inc.
AppRanks data: ServiceDesk+ Premium ranks #1485 in Productivity on Salesforce AppExchange, placing it in the top 92% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
ServiceDesk+ Premium is a newly-listed Salesforce app with a limited review volume. It is listed in the Productivity category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +Published by Micronetbd Inc — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
- −Paid-only pricing (paid) — evaluation requires committing payment details
Looking to switch from ServiceDesk+ Premium?
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About ServiceDesk+ Premium
How ServiceDesk+ Premium works
ServiceDesk+ Premium is an application specially tailored for users or companies who wants to effectively provide customer support implementation. It makes the job easier and productive for case agents through an advanced case management system with custom email templates, up-to-date bulk case closure, and case merge setup.
Features: - Have better support to customers with low operating costs and improve the monitoring process of activities related to a specific case. - Have real-time analysis and reporting through the tool - Own an interface where users can add their comments in a well-structured manner using defined email templates. - Be able to view past case comments that can be sent to users as a history. Users can view the public, private & draft comments by using our page layout components. - Be able to bulk close & merge the cases in a more advanced way through our Close & Merge list view buttons.
Amplify Case Management Productivity & Boost Customer Satisfaction with ServiceDesk+ Premium by Micronetbd!
Key features
- Competently own an interface where users can add their comments in a well-structured manner using defined email templates.
- Easily view past case comments that can be sent to users as a history. Users can view the public, private & draft comments by using our page layout components.
- Productively bulk close & merge the cases in a more advanced way through our Close & Merge list view buttons.
Category rankings
As of Jul 11, 2026- Productivity#1485of 1,626Top 92%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
ServiceDesk+ Premiumdoesn't have curated competitor matchups yet. Other tracked productivity apps on Salesforce:
Frequently asked questions
What is ServiceDesk+ Premium?
ServiceDesk+ Premium is an app for Salesforce. It is published on Salesforce AppExchange and tracked daily by AppRanks, and it has been listed on the marketplace since 2022. It is listed under the Productivity category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Micronetbd Inc.
Is ServiceDesk+ Premium free?
ServiceDesk+ Premium does not offer a permanent free plan on Salesforce. Pricing starts at 22, and the listed tiers are Default Plan. Trial availability and exact billing terms are mirrored from the live Salesforce listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses ServiceDesk+ Premium?
ServiceDesk+ Premium is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Productivity category on Salesforce.
Where does ServiceDesk+ Premium rank on Salesforce?
ServiceDesk+ Premium currently sits at position #1485 in the Productivity category on Salesforce. That places it in the top 91% of 1,626 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.