Plivo CX - Marketing Engagement | SMS, Email & Whatsapp campaigns for Salesforce AppExchange
By Plivo, Inc.
Plivo CX - Marketing Engagement | SMS, Email & Whatsapp campaigns is the #2 ranked testing and segmentation app on Salesforce, with a 5.0 average rating from 20 reviews, with a free plan available, as of July 11, 2026.
Plivo CX - Marketing Engagement | SMS, Email & Whatsapp campaigns is a Salesforce AppExchange app by Plivo, Inc.. With a rating of 5.0★ from 20 reviews, it currently ranks #2 in the Testing And Segmentation category.
AppRanks data: Plivo CX - Marketing Engagement | SMS, Email & Whatsapp campaigns has been on the Salesforce AppExchange marketplace since 2021 (5 years of tenure) — long-tenure proxy for resilience through platform API and policy changes.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Plivo CX - Marketing Engagement | SMS, Email & Whatsapp campaigns is a category-leading Salesforce app with a limited review volume. It is listed in the Testing And Segmentation category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 20 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by Plivo, Inc. — established developer track record
Cons
- −Limited review base (20) — ratings can shift significantly with new feedback
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About Plivo CX - Marketing Engagement | SMS, Email & Whatsapp campaigns
How Plivo CX - Marketing Engagement | SMS, Email & Whatsapp campaigns works
Plivo CX is the one-stop marketing engagement platform for marketing teams. It provides a reliable & easy-to-use audience & campaign management capability to run omnichannel marketing campaigns.
✔ Sync your contacts from the Salesforce commerce cloud, segment and manage lists based on key contact attributes
✔ Engage your customers by sending marketing messages through their preferred communication channels — SMS, MMS, Email, or Whatsapp
✔ Create and launch campaigns quickly and easily using your content, pre-made templates, or AI.
✔ Tell AI Assistant what you're trying to accomplish and let it create options based on your parameters. Quickly fine-tune as you see fit and launch the campaign.
✔ Meet and guide customers on their journeys - Deliver the right message based on a customer's activity at the right time. Identify key events to trigger messaging that meets the customer where they are in their journey.
Key features
- Build high-impact Custom Campaigns in seconds Gently lead users with personalized campaigns that improve conversion at every touchpoint. Create high-converting SMS campaigns in seconds that are perfect for flash sales or time-sensitive promotions.
- Execute Faster with AI Our AI assists in writing audience-specific content to craft delightful messages that inspire action
- Use analytics to optimize campaign performance Get detailed analytics on ROI, revenue generated, and conversion rates—to continually grow your sales through SMS marketing
- Build lasting relationships with your customers Proactively interact with your users to drive engagement, upsells, and repeat purchases with omnichannel workflows on SMS, Whatsapp and Email channels.
- Personalize your Outreach Make the most of profile details and event data brought together in one central place to tailor your outreach messages
Category rankings
As of Jul 11, 2026- Testing And Segmentation#2of 7Top 29%
- Campaign Management#20of 135Top 15%
- Marketing Automation#24of 152Top 16%
- Marketing#159of 931Top 18%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Plivo CX - Marketing Engagement | SMS, Email & Whatsapp campaigns ranks for 3 keywords across Salesforce AppExchange. Here are the top 3:
- Rank #12
- Rank #12
- Rank #12
Competitors & alternatives
Plivo CX - Marketing Engagement | SMS, Email & Whatsapp campaignsdoesn't have curated competitor matchups yet. Other tracked testing and segmentation apps on Salesforce:
Frequently asked questions
What is Plivo CX - Marketing Engagement | SMS, Email & Whatsapp campaigns?
Plivo CX - Marketing Engagement | SMS, Email & Whatsapp campaigns is an app for Salesforce. It currently holds a 5.0-star rating from 20 merchant reviews, and it has been listed on the marketplace since 2021. It is listed under the Testing And Segmentation category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Plivo, Inc..
Is Plivo CX - Marketing Engagement | SMS, Email & Whatsapp campaigns free?
Plivo CX - Marketing Engagement | SMS, Email & Whatsapp campaigns does not offer a permanent free plan on Salesforce. Pricing starts at 19, and the listed tiers are Starter, Growth, Pro. Trial availability and exact billing terms are mirrored from the live Salesforce listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Plivo CX - Marketing Engagement | SMS, Email & Whatsapp campaigns?
Plivo CX - Marketing Engagement | SMS, Email & Whatsapp campaigns is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Testing And Segmentation category on Salesforce.
Where does Plivo CX - Marketing Engagement | SMS, Email & Whatsapp campaigns rank on Salesforce?
Plivo CX - Marketing Engagement | SMS, Email & Whatsapp campaigns currently sits at position #2 in the Testing And Segmentation category on Salesforce. That places it in the top 29% of 7 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Plivo CX - Marketing Engagement | SMS, Email & Whatsapp campaigns integrate with?
Plivo CX - Marketing Engagement | SMS, Email & Whatsapp campaigns lists 4 integrations on its Salesforce marketplace page. The most prominent are Marketing Cloud, B2C Commerce Cloud, D2C Commerce, None. Integration data is mirrored from the live Salesforce listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.