b+s Connects for Salesforce Voice | Cisco Contact Center Integration for Salesforce
- Category rank
- #143 in Agent Productivity
- Price from
- $35 / user / month (USD)
- Listing audit
- 68/100
b+s Connects for Salesforce Voice | Cisco Contact Center Integration is a Salesforce AppExchange app by Bucher + Suter.
b+s Connects for Salesforce Voice | Cisco Contact Center Integration is the #143 ranked Agent Productivity app on Salesforce, as a paid app, as of Nov 11, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 11, 2026
b+s Connects for Salesforce Voice | Cisco Contact Center Integration ranks #143 of 316 in Agent Productivity on Salesforce. It has no reviews on Salesforce yet. There is no free plan — compare the paid plans below before installing.
Pros
- +Listed on Salesforce since 2021
Cons
- −No reviews yet — fit and reliability are unverified by other merchants
- −No free plan (paid) — evaluation needs a paid plan or a trial
About b+s Connects for Salesforce Voice | Cisco Contact Center Integration
How b+s Connects for Salesforce Voice | Cisco Contact Center Integration works
Placing Cisco Contact Center interaction and agent state control inside of Salesforce Voice streamlines contact handling and means that agents won’t have to spend time flicking between applications when searching for information — fast service means happy customers.
Easy to configure and even easier to use, this transparent and powerful omnichannel CTI solution is the smart choice when choosing a Cisco Contact Center telephony connector for Salesforce Voice.
Key features
- Efficient, attentive agents are the benchmark of your contact center team. Turn them all into super-agents with a single pane of glass view and let them focus on delivering exceptional customer experiences.
- Get your calls to the right agent, at the right time with Cisco's intelligent routing.
- Support for Cisco's transcription services, empower Salesforce Einstein features, like Next Best Action and Case Wrap-up recommendations.
- Your customer data resides in Salesforce. For a truly 360-degree view, their call data should too! Know the full customer journey with b+s Connects.
