24sessions | Secure video calls & co-browsing for visual customer engagement
- Category rank
- #105 in Agent Productivity
- Price from
- €45 / user / month (EUR)
- Listing audit
- 66/100
24sessions | Secure video calls & co-browsing for visual customer engagement is a Salesforce AppExchange app by 24sessions by Messagebird. With a rating of 5.0★ from 4 reviews, it currently ranks #105 in the Agent Productivity category.
24sessions | Secure video calls & co-browsing for visual customer engagement is the #105 ranked Agent Productivity app on Salesforce, with a 5.0 average rating from 4 reviews, as a paid app, as of Nov 14, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 14, 2026
24sessions | Secure video calls & co-browsing for visual customer engagement ranks #105 of 316 in Agent Productivity on Salesforce. It holds a 5.0★ average from 4 reviews on Salesforce. There is no free plan — compare the paid plans below before installing.
Pros
- +Listed on Salesforce since 2021
Cons
- −Only 4 reviews — the average can still move with a few new ratings
- −No free plan (paid) — evaluation needs a paid plan or a trial
About 24sessions | Secure video calls & co-browsing for visual customer engagement
How 24sessions | Secure video calls & co-browsing for visual customer engagement works
24sessions by Messagebird, a company with 800+ FTE and 8 offices globally, helps you to start:
Instant video interactions with your customers Scheduled video interactions Escalate voice, chat or messaging interactions to video
All right from your Salesforce platform - secure and enriched with co-browsing, CSAT tracking, recordings and AI.
Empower your agents to bring the human back into digital service. 24sessions’ Customer Engagement technology easily fits the digital journey, fully embedded within your platform.
Personalise your online Customer Experience through rich video calls, advanced screen sharing and co-browsing to boost CSAT and drive digital support and sales.
WebRTC Audio and Video up to 20 participants, click to call so no downloads.
Professional Services services to make Video Customer Engagement a scalable part of your omnichannel strategy.
Key features
- + Fits your workflows Instant video interactions with your customers Scheduled video interactions Escalate voice, chat or messaging to video + For use cases where human adds value Digital advice Remote sales Remote inspections Kiosk Support
