Odigo for Salesforce CTI is the #22 ranked campaign management app on Salesforce, with a 5.0 average rating from 1 review, with a free plan available, as of Sep 12, 2026.
Odigo for Salesforce CTI is a Salesforce AppExchange app by Odigo. With a rating of 5.0★ from 1 reviews, it currently ranks #22 in the Campaign Management category.
AppRanks data: Odigo for Salesforce CTI ranks #22 in Campaign Management on Salesforce AppExchange, placing it in the top 17% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Odigo for Salesforce CTI is a category-leading Salesforce app with a limited review volume. It is listed in the Campaign Management category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 1 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Free tier available — no card required to evaluate
- +Published by Odigo — established developer track record
Cons
- −Limited review base (1) — ratings can shift significantly with new feedback
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About Odigo for Salesforce CTI
How Odigo for Salesforce CTI works
About Odigo:
Odigo helps big organizations connect with individuals through world-class, cloud-based contact center solutions. Our cutting-edge, proprietary technologies enable a seamless, efficient, omnichannel experience for your customers and a satisfying, engaging experience for your service agents. Odigo serves more than 400,000 agents and business users globally. With a 25-year history of industry firsts, Odigo has more than 200 clients around the world.
Key features
- The solution completes the SFDC Service Cloud by matching clients with the right agent at the right time with the right skills & helping to maintain a high level of Contact Center QoS by providing a consistent customer experience across all touch points
- With Odigo you will benefit of a fully cloud multichannel contact center solution, highly scalable and reliable
- A native connector to sublimate and optimize the agent and customer experience with multiple routing and distribution rules. Best way to match your clients with the right agent at the right time with the right skills
Standardized capabilities
Normalized capabilities detected for this app, comparable across the marketplace.
- Automatic Call DistributionDistribute incoming calls to the right agents automatically.
- Interactive Voice ResponseAutomate customer interactions through voice response systems.
Category rankings
As of Sep 12, 2026- Campaign Management#22of 136Top 17%
- Telephony#40of 122Top 33%
- Marketing#192of 961Top 20%
- Customer Service#251of 1,137Top 23%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Odigo for Salesforce CTI ranks for 3 keywords across Salesforce AppExchange. Here are the top 3:
- Rank #1
- Rank #5
- 3.contactRank #24
Competitors & alternatives
Odigo for Salesforce CTI doesn't have curated competitor matchups yet. Other tracked campaign management apps on Salesforce:
Frequently asked questions
What is Odigo for Salesforce CTI?
Odigo for Salesforce CTI is an app for Salesforce. It currently holds a 5.0-star rating from 1 merchant review, and it has been listed on the marketplace since 2019. It is listed under the Campaign Management category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Odigo.
Is Odigo for Salesforce CTI free?
Odigo for Salesforce CTI does not offer a permanent free plan on Salesforce. Pricing starts at 12, and the listed tiers are Odigo CTI for Salesforce. Trial availability and exact billing terms are mirrored from the live Salesforce listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Odigo for Salesforce CTI?
Odigo for Salesforce CTI is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Campaign Management category on Salesforce.
Where does Odigo for Salesforce CTI rank on Salesforce?
Odigo for Salesforce CTI currently sits at position #22 in the Campaign Management category on Salesforce. That places it in the top 16% of 136 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Odigo for Salesforce CTI integrate with?
Odigo for Salesforce CTI lists 4 integrations on its Salesforce marketplace page. The most prominent are Sales Cloud, Service Cloud, Sales Cloud, Service Cloud. Integration data is mirrored from the live Salesforce listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.
What languages does Odigo for Salesforce CTI support?
Odigo for Salesforce CTI declares support for 4 languages on its Salesforce marketplace listing: en, fr, pt, es. Language coverage is the locale set the developer has explicitly translated the app interface into — a broader set typically maps to a developer with international merchant traction.