- Category rank
- #8 in Translation
- Price from
- $1,200 / company / month (USD)
- Listing audit
- 68/100
Unbabel - Language Translation for Messaging and Chat (Live Agent) is a Salesforce AppExchange app by Unbabel.
Unbabel - Language Translation for Messaging and Chat (Live Agent) is the #8 ranked Translation app on Salesforce, as a paid app, as of Nov 8, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 8, 2026
Unbabel - Language Translation for Messaging and Chat (Live Agent) ranks #8 of 10 in Translation on Salesforce. It has no reviews on Salesforce yet. There is no free plan — compare the paid plans below before installing.
Pros
- +Listed on Salesforce since 2022
Cons
- −No reviews yet — fit and reliability are unverified by other merchants
- −No free plan (paid) — evaluation needs a paid plan or a trial
About Unbabel - Language Translation for Messaging and Chat (Live Agent)
How Unbabel - Language Translation for Messaging and Chat (Live Agent) works
Multilingual Conversations at Enterprise Scale: Unbabel for Salesforce Chat and Messaging enables support teams to communicate with customers in any language—securely, instantly and accurately—directly within Salesforce. Agents work in a single language while customers receive fluent, natural responses in theirs across chat and digital messaging channels. Built for real-time and asynchronous support, Unbabel helps global teams improve response times, increase CSAT, and scale multilingual service without hiring additional agents.
- Live chat support
- Messaging and asynchronous conversations
- Global customer service operations
- High-volume, multilingual teams
Key features
- Powered by state-of-the-art AI and human-in-the-loop expertise, Unbabel delivers enterprise-scale translations. We help you serve customers in any language with fast, native-quality translations of your support communications.
- Boost your CSAT scores by helping your global customers in their own language without changing your Salesforce workflow.
- Our customized translations and sophisticated tone of voice controls mean that you always sound like yourself in every language.
