Empolis Service Diagnostics for Salesforce for Salesforce AppExchange
Empolis Service Diagnostics for Salesforce is the #877 ranked analytics app on Salesforce, as a paid app, as of Sep 12, 2026.
Empolis Service Diagnostics for Salesforce is a Salesforce AppExchange app by Empolis Information Management GmbH.
AppRanks data: Empolis Service Diagnostics for Salesforce ranks #877 in Analytics on Salesforce AppExchange, placing it in the top 95% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Empolis Service Diagnostics for Salesforce is a newly-listed Salesforce app with a limited review volume. It is listed in the Analytics category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +Published by Empolis Information Management GmbH — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
- −Paid-only pricing (paid) — evaluation requires committing payment details
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About Empolis Service Diagnostics for Salesforce
How Empolis Service Diagnostics for Salesforce works
Service Diagnostics for Salesforce, combines analytics of remote asset data with contextual information about an engine that can be found in service information systems like Service Cloud, structured or even unstructured. What makes this Salesforce App unique, is being the mediator between the engineers and complex IT algorithms. To do so, Empolis has gathered a wide collection of vertical analytics ready to be used within your Salesforce org. The analytics methods used are developed based on the latest artificial intelligence (AI) achievements: in order to learn patterns and rules, cognitive methods of machine learning, such as deep learning, neural networks, dynamic time warping, combined with case-based reasoning, sequence pattern analysis and Baysian networks, have been developed. Industrial Analytics is not about algorithms in themselves, but about the understanding of a machine, its processes, and how to measure and predict its behavior. Only with Salesforce and the Empolis Apps you gain a whole new customer experience: from sensor data to service action built on the world’s #1 service platform!
Key features
- The Service Diagnostics App Service Console provides analytics dashboard in Lightning Experience with predictive findings, drill-downs into the finding and down to all the sensors contributing to the alarm (see screenshots attached).
- Clipboard in Lightning UI to collect all insights and transfer them to field service.
- Automatically pushed Cases into Salesforce Service Cloud with detected symptoms, root causes and actions to perform.
Category rankings
As of Sep 12, 2026- Analytics#877of 926Top 95%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Empolis Service Diagnostics for Salesforce ranks for 1 keywords across Salesforce AppExchange. Here are the top 1:
- Rank #9
Competitors & alternatives
Empolis Service Diagnostics for Salesforce doesn't have curated competitor matchups yet. Other tracked analytics apps on Salesforce:
Frequently asked questions
What is Empolis Service Diagnostics for Salesforce?
Empolis Service Diagnostics for Salesforce is an app for Salesforce. It is published on Salesforce AppExchange and tracked by AppRanks, and it has been listed on the marketplace since 2017. It is listed under the Analytics category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Empolis Information Management GmbH.
Is Empolis Service Diagnostics for Salesforce free?
Empolis Service Diagnostics for Salesforce does not offer a permanent free plan on Salesforce. Pricing starts at 15, and the listed tiers are Default Plan. Trial availability and exact billing terms are mirrored from the live Salesforce listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Empolis Service Diagnostics for Salesforce?
Empolis Service Diagnostics for Salesforce is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Analytics category on Salesforce.
Where does Empolis Service Diagnostics for Salesforce rank on Salesforce?
Empolis Service Diagnostics for Salesforce currently sits at position #877 in the Analytics category on Salesforce. That places it in the top 95% of 926 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What languages does Empolis Service Diagnostics for Salesforce support?
Empolis Service Diagnostics for Salesforce declares support for 16 languages on its Salesforce marketplace listing: nl, en, fi, fr, de, da, with 10 additional locales documented on the marketplace listing. Language coverage is the locale set the developer has explicitly translated the app interface into — a broader set typically maps to a developer with international merchant traction.