Coosto for Salesforce | The Sales & Service Cloud Connector for Salesforce AppExchange
By Coosto
Coosto for Salesforce | The Sales & Service Cloud Connector is the #75 ranked agent productivity app on Salesforce, with a 5.0 average rating from 1 review, as a paid app, as of Jul 14, 2026.
Coosto for Salesforce | The Sales & Service Cloud Connector is a Salesforce AppExchange app by Coosto. With a rating of 5.0★ from 1 reviews, it currently ranks #75 in the Agent Productivity category.
AppRanks data: Coosto for Salesforce | The Sales & Service Cloud Connector ranks #75 in Agent Productivity on Salesforce AppExchange, placing it in the top 25% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Coosto for Salesforce | The Sales & Service Cloud Connector is a category-leading Salesforce app with a limited review volume. It is listed in the Agent Productivity category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 1 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +High average rating (5.0★) signals consistent merchant satisfaction
- +Published by Coosto — established developer track record
Cons
- −Limited review base (1) — ratings can shift significantly with new feedback
- −Paid-only pricing (paid) — evaluation requires committing payment details
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About Coosto for Salesforce | The Sales & Service Cloud Connector
How Coosto for Salesforce | The Sales & Service Cloud Connector works
The entire customer journey displayed in one system.
Increase efficiency and quality of customer service by combining the power of social media data and the #1 CRM system. With the integration of Coosto and Salesforce all your social media customer conversations will be updated and synchronized automatically in Salesforce CRM. Creating one overview of your customer contact moments and ensuring a smooth work process by connecting with all customer contact points.
Key benefits 360-degree view per customer Better customer replies due to conversation view Time saving replies with the quick reply functionality Workflow and KPI statistics in either Salesforce or Coosto Automatic context labeling per case for topic driven metrics Automatic realtime synchronization between Salesforce and Coosto Seamless connection between the social media platforms Coosto and Salesforce.
Easy to integrate The app can be installed directly from Salesforce AppExchange. It works in both Salesforce Service Cloud and in Sales Cloud. The app enables you to view all interactions with customers on social media in Salesforce. Contact your Coosto Sales representative to connect the app to Coosto.
Key features
- Track trends across all points of interactions your support and sales teams have with your customers. Realtime and automatic synchronization with Salesforce CRM Realtime 360-degree view per customer
- Time saving replies with the quick reply functionality Workflow and KPI statistics in either Salesforce or Coosto Automatic context labeling per case for topic driven metrics
- Seamless connection between the social media platforms (Facebook, Facebook Messenger, Twitter, Whatsapp, Instagram, Linkedin and Youtube), Coosto and Salesforce. Stay up-to-date with the ability to view, create, and update tickets in Salesforce.
Category rankings
As of Jul 14, 2026- Agent Productivity#75of 306Top 25%
- Marketing#197of 933Top 22%
- Customer Service#271of 1,110Top 25%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Coosto for Salesforce | The Sales & Service Cloud Connector ranks for 9 keywords across Salesforce AppExchange. Here are the top 3:
- Rank #5
- Rank #5
- Rank #7
Competitors & alternatives
Coosto for Salesforce | The Sales & Service Cloud Connector doesn't have curated competitor matchups yet. Other tracked agent productivity apps on Salesforce:
Frequently asked questions
What is Coosto for Salesforce | The Sales & Service Cloud Connector?
Coosto for Salesforce | The Sales & Service Cloud Connector is an app for Salesforce. It currently holds a 5.0-star rating from 1 merchant review, and it has been listed on the marketplace since 2020. It is listed under the Agent Productivity category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Coosto.
Is Coosto for Salesforce | The Sales & Service Cloud Connector free?
Coosto for Salesforce | The Sales & Service Cloud Connector does not offer a permanent free plan on Salesforce. Pricing starts at 250, and the listed tiers are Default Plan. Trial availability and exact billing terms are mirrored from the live Salesforce listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Coosto for Salesforce | The Sales & Service Cloud Connector?
Coosto for Salesforce | The Sales & Service Cloud Connector is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Agent Productivity category on Salesforce.
Where does Coosto for Salesforce | The Sales & Service Cloud Connector rank on Salesforce?
Coosto for Salesforce | The Sales & Service Cloud Connector currently sits at position #75 in the Agent Productivity category on Salesforce. That places it in the top 25% of 306 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Coosto for Salesforce | The Sales & Service Cloud Connector integrate with?
Coosto for Salesforce | The Sales & Service Cloud Connector lists 2 integrations on its Salesforce marketplace page. The most prominent are Sales Cloud, Service Cloud. Integration data is mirrored from the live Salesforce listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.
What languages does Coosto for Salesforce | The Sales & Service Cloud Connector support?
Coosto for Salesforce | The Sales & Service Cloud Connector declares support for 16 languages on its Salesforce marketplace listing: nl, en, fi, fr, de, da, with 10 additional locales documented on the marketplace listing. Language coverage is the locale set the developer has explicitly translated the app interface into — a broader set typically maps to a developer with international merchant traction.