CRM Apps Lab™ Recurring Cases: automatically create new cases from existing ones for Salesforce
By CRM.Team™
- Category rank
- #187 in Agent Productivity
- Price
- Free plan
- Listing audit
- 66/100
CRM Apps Lab™ Recurring Cases: automatically create new cases from existing ones is a Salesforce AppExchange app by CRM.Team™.
CRM Apps Lab™ Recurring Cases: automatically create new cases from existing ones is the #187 ranked Agent Productivity app on Salesforce, free to use, as of Nov 10, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 10, 2026
CRM Apps Lab™ Recurring Cases: automatically create new cases from existing ones ranks #187 of 316 in Agent Productivity on Salesforce. It has no reviews on Salesforce yet. It is free to use.
Pros
- +Free plan available — no paid subscription needed to start
- +Listed on Salesforce since 2016
Cons
- −No reviews yet — fit and reliability are unverified by other merchants
About CRM Apps Lab™ Recurring Cases: automatically create new cases from existing ones
How CRM Apps Lab™ Recurring Cases: automatically create new cases from existing ones works
CRM SuperStars Recurring Cases makes it simple to automatically create new cases for your customer service team. New cases are created based on the Recurring Cases fields set on an existing case. You can easily stop the recurrence by removing value in the Recur Days field.#### Use Field Sets to specify which standard and custom fields copied across to the new case. Cases then recur with the field values of the case that triggered the recurrence.#### Check out the knowledge base URL for further technical details about the app.
CRM Apps Lab and CRM SuperStars are brands owned by CRM SuperStars Limited, used under license by Successtrics UK Limited.
Key features
- Set cases to recur a number of days after the Close Date. This is ideal if you want to regularly plan new customer service activities after previous ones are completed (e.g. a case recurs a week after it is closed).
- Set cases to recur a number of days after their Created Date. This is ideal if you want new cases to be generated for your customer service team to keep to a schedule (e.g. a case recurs each week, irrespective of the length of time to complete).
- Set cases to recur a number of days after a Base Date. This is ideal if you want new cases to be generated on a custom schedule (e.g. a case recurs on 1st of month) that you can set using Process Builder, Workflows or Apex.
