Spring '21 Salesforce Community Management Package for Sites with Chatter for Salesforce AppExchange
By Salesforce
Spring '21 Salesforce Community Management Package for Sites with Chatter is the #348 ranked analytics app on Salesforce, with a 2.8 average rating from 48 reviews, with a free plan available, as of Sep 8, 2026.
Spring '21 Salesforce Community Management Package for Sites with Chatter is a Salesforce AppExchange app by Salesforce. With a rating of 2.8★ from 48 reviews, it currently ranks #348 in the Analytics category.
AppRanks data: Spring '21 Salesforce Community Management Package for Sites with Chatter ranks #348 in Analytics on Salesforce AppExchange, placing it in the top 39% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Spring '21 Salesforce Community Management Package for Sites with Chatter is a mixed-rating Salesforce app with a limited review volume. It is listed in the Analytics category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. 48 reviews put it in the early-traction tier — useful for early-stage stores willing to be on the leading edge. Early-traction review counts are sensitive to single launch periods or feature events, so a 30-day re-check before bigger commitments often resolves whether the trend is sustained. The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Salesforce — established developer track record
Cons
- −Average rating below 4.0 (2.8★) — read recent low-star reviews before committing
- −Limited review base (48) — ratings can shift significantly with new feedback
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About Spring '21 Salesforce Community Management Package for Sites with Chatter
How Spring '21 Salesforce Community Management Package for Sites with Chatter works
What's new? For Spring ’21, we added a dashboard and four reports related to question post response time. They let you know how long it takes for a question post to be answered and how long it takes for the post to have an answer marked as best. These metrics are helpful for determining when to increase service levels.
Questions? Contact customer support or visit the Trailblazer Community at http://sfdc.co/bA3wEb.
Key features
- Use Insights to view, monitor, and act on site activity. Provided Insights pages: Adoption, Activity, Files, Groups, Moderation, Self-Service, and Topics.
- Dashboards provide trends and metrics about your site activity. Provided dashboards: Scorecard, Home, Overview, Activity, Groups, Members, Licenses Content, Custom Recommendations, Moderation, Q&A, Self-Service, Search Activity, and Topics.
- Chatter dashboards report on your internal organization’s Chatter usage. Provided dashboards: Overview, Adoption by Department, Files, Groups, Management, Q&A, Topics, and User. You can also report on Chatter edits.
Category rankings
As of Sep 9, 2026- Analytics#348of 900Top 39%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Spring '21 Salesforce Community Management Package for Sites with Chatter ranks for 4 keywords across Salesforce AppExchange. Here are the top 3:
Competitors & alternatives
Spring '21 Salesforce Community Management Package for Sites with Chatter doesn't have curated competitor matchups yet. Other tracked analytics apps on Salesforce:
Frequently asked questions
What is Spring '21 Salesforce Community Management Package for Sites with Chatter?
Spring '21 Salesforce Community Management Package for Sites with Chatter is an app for Salesforce. It currently holds a 2.8-star rating from 48 merchant reviews, and it has been listed on the marketplace since 2014. It is listed under the Analytics category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Salesforce.
Is Spring '21 Salesforce Community Management Package for Sites with Chatter free?
Spring '21 Salesforce Community Management Package for Sites with Chatter offers a free plan that merchants can install on Salesforce without entering payment details. Pricing details on this page are mirrored from the live Salesforce listing and refresh on each scrape cycle.
Who uses Spring '21 Salesforce Community Management Package for Sites with Chatter?
Spring '21 Salesforce Community Management Package for Sites with Chatter is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Analytics category on Salesforce.
Where does Spring '21 Salesforce Community Management Package for Sites with Chatter rank on Salesforce?
Spring '21 Salesforce Community Management Package for Sites with Chatter currently sits at position #348 in the Analytics category on Salesforce. That places it in the top 39% of 900 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.