Spring '21 Salesforce Community Management Package for Sites with Chatter
- Category rank
- #355 in Analytics
- Price
- Free plan
- Listing audit
- 63/100
Spring '21 Salesforce Community Management Package for Sites with Chatter is a Salesforce AppExchange app by Salesforce, Inc.. With a rating of 2.8★ from 48 reviews, it currently ranks #355 in the Analytics category.
Spring '21 Salesforce Community Management Package for Sites with Chatter is the #355 ranked Analytics app on Salesforce, with a 2.8 average rating from 48 reviews, free to use, as of Nov 7, 2026.
AppRanks verdict
Generated from marketplace data as of Nov 7, 2026
Spring '21 Salesforce Community Management Package for Sites with Chatter ranks #355 of 947 in Analytics on Salesforce. It holds a 2.8★ average from 48 reviews on Salesforce. It is free to use.
Pros
- +Free plan available — no paid subscription needed to start
- +Listed on Salesforce since 2014
Cons
- −Average rating below 4.0 (2.8★) — read recent low-star reviews before committing
- −Only 48 reviews — the average can still move with a few new ratings
About Spring '21 Salesforce Community Management Package for Sites with Chatter
How Spring '21 Salesforce Community Management Package for Sites with Chatter works
What's new? For Spring ’21, we added a dashboard and four reports related to question post response time. They let you know how long it takes for a question post to be answered and how long it takes for the post to have an answer marked as best. These metrics are helpful for determining when to increase service levels.
Questions? Contact customer support or visit the Trailblazer Community at http://sfdc.co/bA3wEb.
Key features
- Use Insights to view, monitor, and act on site activity. Provided Insights pages: Adoption, Activity, Files, Groups, Moderation, Self-Service, and Topics.
- Dashboards provide trends and metrics about your site activity. Provided dashboards: Scorecard, Home, Overview, Activity, Groups, Members, Licenses Content, Custom Recommendations, Moderation, Q&A, Self-Service, Search Activity, and Topics.
- Chatter dashboards report on your internal organization’s Chatter usage. Provided dashboards: Overview, Adoption by Department, Files, Groups, Management, Q&A, Topics, and User. You can also report on Chatter edits.
Standardized capabilities
AppRanks hasn't mapped this app to standardized capabilities yet. The developer's own feature list is shown above.
