ChikPea Telecom Order Management (TOM) for Salesforce

ChikPea Telecom Order Management (TOM) solution is purpose-built for B2B and B2C communication providers that depend on multiple service plans to be activated with complex equipment, service offerings and SLAs. Operators have access to their customers’ install base to gain a 360 degree view of their clients’ environments- we call it Subscriber Relationship Management (SRM). We provide intelligent, guided quoting to ensure Sales aligns pricing and discounting to the operational goals of the company for that year, or quarter, or week. Through advanced order management, product owners can create and maintain their product offerings and price-to-profit comparisons easily for rapidly changing market conditions.

ChikPea Telecom Order Management (TOM) solution is native to all Salesforce cloud editions with a complete opportunity-to-install lifecycle. We offer three distinct levels of packaging, priced to fit communication provider needs, and a rapid deployment plan measured in weeks, not months. ChikPea provides out-of-the-box industry standard business processes, pre-built reports/analytics and industry best practices garnered from over 10-years in the Telecom space.