Callbox is the #289 ranked collaboration app on Salesforce, with a free plan available, as of Sep 12, 2026.
Callbox is a Salesforce AppExchange app by L5 Networks LTDA.
AppRanks data: Callbox ranks #289 in Collaboration on Salesforce AppExchange, placing it in the top 73% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Callbox is a newly-listed Salesforce app with a limited review volume. It is listed in the Collaboration category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by L5 Networks LTDA — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
Looking to switch from Callbox?
See Callbox's alternatives ranked by audit score, rating, and review velocity.
About Callbox
How Callbox works
Callbox é a solução da L5 Networks que transforma o atendimento ao cliente ao integrar funcionalidades de PABX em nuvem diretamente ao Salesforce.
A comunicação se torna fluida, centralizada e com menos esforço manual.
Com Callbox + Salesforce, você:
- Realiza e recebe chamadas sem discadores externos; - Tem cada chamada registrada automaticamente no ticket; - Acessa gravações e anotações direto na atividade do cliente; - Consulta todo o histórico em um só lugar, em tempo real.
A integração unifica canais, reduz retrabalho e melhora a colaboração entre equipes de vendas, suporte e sucesso do cliente. O gestor acompanha em tempo real o desempenho da operação e toma decisões baseadas em dados.
100% em nuvem, Callbox elimina a necessidade de infraestrutura local, reduz custos operacionais e acelera a resposta ao cliente.
Ideal para empresas que buscam eficiência, personalização e escalabilidade no atendimento.
Key features
- - Chamadas recebidas e realizadas direto no Salesforce.
- - Registro automático de chamadas no ticket do cliente.
- - Acesso às gravações e ao histórico de atendimento.
- - Centralização de dados e informações em um único lugar.
- - Comunicação unificada entre equipes e canais.
- - Redução de tarefas manuais e aumento de produtividade.
- - Interface intuitiva e integração fluida.
- - Monitoramento de desempenho e insights em tempo real.
- - Solução 100% em nuvem, sem necessidade de infraestrutura local.
Category rankings
As of Sep 13, 2026- Collaboration#289of 401Top 73%
- Customer Service#808of 1,137Top 72%
- Sales#1217of 1,768Top 69%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Competitors & alternatives
Callbox doesn't have curated competitor matchups yet. Other tracked collaboration apps on Salesforce:
Frequently asked questions
What is Callbox?
Callbox is an app for Salesforce. It is published on Salesforce AppExchange and tracked by AppRanks, and it has been listed on the marketplace since 2026. It is listed under the Collaboration category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by L5 Networks LTDA.
Is Callbox free?
Callbox does not offer a permanent free plan on Salesforce. Pricing starts at 14, and the listed tiers are Licenciamento Callbox. Trial availability and exact billing terms are mirrored from the live Salesforce listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses Callbox?
Callbox is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Collaboration category on Salesforce.
Where does Callbox rank on Salesforce?
Callbox currently sits at position #289 in the Collaboration category on Salesforce. That places it in the top 72% of 401 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Callbox integrate with?
Callbox lists 4 integrations on its Salesforce marketplace page. The most prominent are Sales Cloud, Service Cloud, Sales Cloud, Service Cloud. Integration data is mirrored from the live Salesforce listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.