SMS Magic AI Assistant for Salesforce AppExchange
SMS Magic AI Assistant is the #523 ranked marketing app on Salesforce, as a paid app, as of Jul 14, 2026.
SMS Magic AI Assistant is a Salesforce AppExchange app by Screen Magic Mobile Media.
AppRanks data: SMS Magic AI Assistant ranks #523 in Marketing on Salesforce AppExchange, placing it in the top 57% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
SMS Magic AI Assistant is a newly-listed Salesforce app with a limited review volume. It is listed in the Marketing category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). Paid-only pricing means evaluating fit on the marketplace listing or via the developer's documentation before installing. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +Published by Screen Magic Mobile Media — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
- −Paid-only pricing (paid) — evaluation requires committing payment details
Looking to switch from SMS Magic AI Assistant?
See SMS Magic AI Assistant's alternatives ranked by audit score, rating, and review velocity.
About SMS Magic AI Assistant
How SMS Magic AI Assistant works
AgentForce by SMS-Magic is a Salesforce-native conversational messaging solution that empowers sales, service, and marketing teams to manage real-time, multi-channel conversations directly within Salesforce.
Engage customers across SMS, WhatsApp, Facebook Messenger, and more using an intuitive agent console. Scale support and engagement with intelligent bots and seamlessly escalate to live agents when needed.
With deep Salesforce integration, compliance-ready features, and automation, AgentForce helps businesses deliver contextual, fast, and personalized communication that drives conversion, loyalty, and satisfaction.
Key Capabilities:
Omnichannel Agent Console: SMS, WhatsApp, Webchat, FB Messenger
AI-Driven Conversational Bots & Agent Handoff
Flows, Omnistudio, and Process Builder integration
Customizable message templates & consent management
100% native Experience Cloud & Salesforce Console integration
Ideal For:
Mid-sized to Enterprise organizations
Regulated industries (healthcare, finance, education)
Teams looking to reduce ticket volume and resolution time
Key features
- Engage Anytime, Anywhere – 24/7 conversational messaging across time zones, channels, and languages
- AI + Agent Hybrid Experience – Scale engagement with bots and seamlessly involve live agents when needed
- Compliance Built-In – Consent checks, audit trails, and template governance for secure, enterprise-grade messaging
- Omnichannel Agent Console: Route and reply to messages across SMS, WhatsApp, and more—all in one place.
- Smart Bot + Agent Handoff: Automate responses with a chatbot, then transfer to live agents seamlessly.
- Campaign-Ready: Send personalized bulk messages using Salesforce Campaigns.
- Secure and Compliant: Built for regulated industries—support for opt-ins, templates, and audit trails.
- Experience Cloud Compatible: Embed messaging in customer portals.
Category rankings
As of Jul 14, 2026- Marketing#523of 933Top 57%
- Customer Service#886of 1,110Top 80%
- Sales#1298of 1,713Top 76%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
SMS Magic AI Assistant ranks for 1 keywords across Salesforce AppExchange. Here are the top 1:
- 1.chatbotRank #64
Competitors & alternatives
SMS Magic AI Assistant doesn't have curated competitor matchups yet. Other tracked marketing apps on Salesforce:
Frequently asked questions
What is SMS Magic AI Assistant?
SMS Magic AI Assistant is an app for Salesforce. It is published on Salesforce AppExchange and tracked by AppRanks, and it has been listed on the marketplace since 2025. It is listed under the Marketing category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Screen Magic Mobile Media.
Is SMS Magic AI Assistant free?
SMS Magic AI Assistant does not offer a permanent free plan on Salesforce. Pricing starts at 200, and the listed tiers are Default Plan. Trial availability and exact billing terms are mirrored from the live Salesforce listing and may change between refresh cycles, so always confirm the headline price on the source marketplace before installing.
Who uses SMS Magic AI Assistant?
SMS Magic AI Assistant is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the Marketing category on Salesforce.
Where does SMS Magic AI Assistant rank on Salesforce?
SMS Magic AI Assistant currently sits at position #523 in the Marketing category on Salesforce. That places it in the top 56% of 933 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does SMS Magic AI Assistant integrate with?
SMS Magic AI Assistant lists 5 integrations on its Salesforce marketplace page. The most prominent are Sales Cloud, Service Cloud, Experience Cloud, Einstein 1, Sales Cloud. Integration data is mirrored from the live Salesforce listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.