Support Tickets is the #915 ranked it and administration app on Salesforce, with a free plan available, as of Sep 11, 2026.
Support Tickets is a Salesforce AppExchange app by Oddeven Infotech LLC.
AppRanks data: Support Tickets ranks #915 in It And Administration on Salesforce AppExchange, placing it in the top 62% of that category.
AppRanks verdict
Generated from live marketplace data — refreshed daily
Support Tickets is a newly-listed Salesforce app with a limited review volume. It is listed in the It And Administration category on Salesforce AppExchange, which AppRanks treats as the canonical taxonomy node for ranking and competitor comparison. no published reviews yet means feature claims are unverified by the wider merchant base. Without a published review base, the only fit-signal available is the developer's own documentation plus the marketplace's listing-quality audit (linked below). The free tier lets you trial the entry feature set without committing a payment method. AppRanks tracks rating, review count, pricing tier, and category position daily — the figures on this page reflect the most recent scrape from the canonical Salesforce AppExchange listing.
Pros
- +Free tier available — no card required to evaluate
- +Published by Oddeven Infotech LLC — established developer track record
Cons
- −No public reviews yet — fit and reliability are unverified
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About Support Tickets
How Support Tickets works
Support Ticket App is a Salesforce-native solution designed to help organizations efficiently track, manage, and resolve internal or IT support requests directly within Salesforce. Built using standard Salesforce configuration, the app provides a simple yet structured approach to handling support tickets from creation through completion.
The application enables teams to centralize issue tracking, improve accountability, and gain visibility into support workloads without relying on external tools or integrations.
Key features
- Salesforce-native support ticket management
Category rankings
As of Sep 12, 2026- It And Administration#915of 1,497Top 62%
- Sales#933of 1,766Top 53%
See 90-day rank history for each category
Track daily rank changes, category shifts, and position volatility.
Keyword rankings
Support Tickets ranks for 3 keywords across Salesforce AppExchange. Here are the top 3:
- Rank #8
- Rank #9
- Rank #12
Competitors & alternatives
Support Tickets doesn't have curated competitor matchups yet. Other tracked it and administration apps on Salesforce:
Frequently asked questions
What is Support Tickets?
Support Tickets is an app for Salesforce. It is published on Salesforce AppExchange and tracked by AppRanks, and it has been listed on the marketplace since 2026. It is listed under the It And Administration category on AppRanks, where you can see its current category position, review-velocity trend, and how it compares against the top alternatives in the same space. Developed by Oddeven Infotech LLC.
Who uses Support Tickets?
Support Tickets is actively installed across Salesforce stores tracked by AppRanks. Its review base is still building, which usually maps to early-stage merchants and stores piloting a new workflow. It is part of the It And Administration category on Salesforce.
Where does Support Tickets rank on Salesforce?
Support Tickets currently sits at position #915 in the It And Administration category on Salesforce. That places it in the top 61% of 1,497 apps tracked in the same category. Category positions are read from the live marketplace ranking and refresh on each scrape, so the number you see here reflects the most recent crawl rather than a long-running average.
What does Support Tickets integrate with?
Support Tickets lists 3 integrations on its Salesforce marketplace page. The most prominent are Sales Cloud, Service Cloud, Sales Cloud. Integration data is mirrored from the live Salesforce listing on each refresh, so the set above tracks whatever the developer has currently published — it does not reflect deeper compatibility AppRanks has not been able to verify from public data.