- Category rank
- #14 in Communication
- Listing audit
- 62/100
Mojo Helpdesk is a Google Workspace Marketplace app by Metadot. With a rating of 4.7★ from 27 reviews, it currently ranks #14 in the Communication category.
Mojo Helpdesk is the #14 ranked Communication app on Google Workspace, with a 4.7 average rating from 27 reviews, as of Aug 11, 2026.
AppRanks verdict
Generated from marketplace data as of Aug 11, 2026
Mojo Helpdesk ranks #14 of 112 in Communication on Google Workspace. It holds a 4.7★ average from 27 reviews on Google Workspace.
Pros
- +4.7★ average across 27 reviews
Cons
- −Only 27 reviews — the average can still move with a few new ratings
About Mojo Helpdesk
How Mojo Helpdesk works
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Mojo Helpdesk makes customer service and IT support easy. Centralize requests, assign, automate, track progress, and get more done faster. The best alternative to managing requests with spreadsheets and emails, Mojo Helpdesk puts them all in a powerful but simple ticket tracking system. Cut down incoming requests with a self-service knowledge base, keep things organized by assigning and tagging tickets, and leverage automation for improved efficiency.
With over 2.5 million happy users, Mojo Helpdesk is the top choice for IT professionals and customer service managers, and agents. Used by small and medium-sized businesses, schools and educational institutions, healthcare organizations, government agencies, and many others. Get started in minutes, connect to your company or organization’s Google Workspace, and begin managing requests, creating knowledge base articles, managing assets, setting SLA benchmarks, tracking, and reporting.
------------ Customer Reviews ------------
★★★★ "Mojo Helpdesk has allowed us to get far more people outside of IT involved. Many tickets cross-organizational boundaries as they are multi-step so Mojo Helpdesk has helped solve that problem."
~ Mike H. Director, Campus Technology Services, Austin Community College
★★★★ “By centralizing our help desks on campus with Mojo Helpdesk, our satisfaction rate increased to 99%.”
~ Sheila P. Systems Analyst, Georgia Southern University
★★★★ "We needed to reduce complexity and find a solution that was sized and priced right for our business. Mojo checked all the boxes."
