Side-by-side comparison · 24 data points
Initiate and receive Zoom Phone calls, add and manage contacts, and automatically log calls directly from Microsoft Dynamics 365 CRM.
| Microsoft Dynamics 365 | Zoom Phone Smart Embed | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | — | — |
| Last updated | — | — |
Simplify the development of 3rd Party integrations with the Zoom Phone Smart Embed App.
| Metric | Microsoft Dynamics 365 | Zoom Phone Smart Embed |
|---|---|---|
| Rating | 1.0 ★ | ★ 3.7 ★ |
| Total reviews | 1 | ★ 3 |
| Free plan | — | — |
Based on the data on this page, Zoom Phone Smart Embed is the stronger choice for most Zoom App Marketplace teams — 3.7★ vs Microsoft Dynamics 365's 1.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Recommended by size: small/early-stage teams who need fast install and low risk should default to Zoom Phone Smart Embed; mid-market and enterprise teams with specific feature requirements should evaluate both — Microsoft Dynamics 365's 1-review base may include the workflow context that matches your specific use case better than Zoom Phone Smart Embed's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Zoom App Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Microsoft Dynamics 365 audit • Zoom Phone Smart Embed audit
| Keyword | Microsoft Dynamics 365 | Zoom Phone Smart Embed |
|---|---|---|
| zoom phone | Not ranked | #1 |
| phone | Not ranked | #1 |
| smart | Not ranked | #1 |
No tracked changes.
Zoom Phone Smart Embed has the higher average rating (3.7★ from 3 reviews) compared to Microsoft Dynamics 365 (1.0★ from 1 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Zoom Phone Smart Embed holds the higher average rating (3.7★ vs 1.0★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Zoom App Marketplace. Zoom Phone Smart Embed has the deeper published review base (3 vs 1), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Microsoft Dynamics 365 typically suits early-stage and growth-mode teams based on its published review base (1 reviews). Zoom Phone Smart Embed typically suits early-stage and growth-mode teams based on its published review base (3 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Microsoft Dynamics 365 and Zoom Phone Smart Embed both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Microsoft Dynamics 365" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.
