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Field-level data| Zoom Contact Center for Microsoft Dynamics 365 | Bonsai | |
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| Description | ||
| Screenshots | — | — |
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| Last updated | — | — |
| Zoom Contact Center for Microsoft Dynamics 365 | Bonsai | |
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| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
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| Developer | ||
| Listed | — | — |
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Zoom Contact Center integration seamlessly enables agents to access contact center capabilities through Dynamics 365 calling window
| Metric | Zoom Contact Center for Microsoft Dynamics 365 | Bonsai |
|---|---|---|
| Rating | — | 3.5 ★ |
| Total reviews | 0 | 4 |
| Free plan | — | — |
Based on the data on this page, Bonsai is the stronger choice for most Zoom App Marketplace teams — 3.5★ vs Zoom Contact Center for Microsoft Dynamics 365's 0.0★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Recommended by size: small/early-stage teams who need fast install and low risk should default to Bonsai; mid-market and enterprise teams with specific feature requirements should evaluate both — Zoom Contact Center for Microsoft Dynamics 365's 0-review base may include the workflow context that matches your specific use case better than Bonsai's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Zoom App Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Zoom Contact Center for Microsoft Dynamics 365 audit • Bonsai audit
| Keyword | Zoom Contact Center for Microsoft Dynamics 365 | Bonsai |
|---|---|---|
| contact center | #8 | Not ranked |
| contact | #10 | Not ranked |
| center | #17 | Not ranked |
No tracked changes.
AppRanks cannot separate these two on rating, because neither publishes one. Bonsai does carry the larger published review base (4 vs 0). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Zoom App Marketplace. Bonsai has the deeper published review base (4 vs 0), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Zoom Contact Center for Microsoft Dynamics 365 typically suits early-stage and growth-mode teams based on its published review base (0 reviews). Bonsai typically suits early-stage and growth-mode teams based on its published review base (4 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Zoom Contact Center for Microsoft Dynamics 365 and Bonsai both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Zoom Contact Center for Microsoft Dynamics 365" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.