Side-by-side comparison · 24 data points
| Servetel Extension for Zoho | CloudTalk for Zoho Desk | |
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| Description | ||
| Screenshots | — | — |
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| Metric | Servetel Extension for Zoho | CloudTalk for Zoho Desk |
|---|---|---|
| Rating | 5.0 ★ | 5.0 ★ |
| Total reviews | ★ 2 | 1 |
| Free plan | Yes | Yes |
| Pricing | Free | Free |
| Listed since | Jul 2020 | May 2022 |
Servetel Extension for Zoho and CloudTalk for Zoho Desk are evenly matched on rating (5.0★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
Pricing entry tiers: Servetel Extension for Zoho at Free, CloudTalk for Zoho Desk at Free. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most teams the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Zoho Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Servetel Extension for Zoho audit • CloudTalk for Zoho Desk audit
Both Servetel Extension for Zoho and CloudTalk for Zoho Desk offer paid plans only. Servetel Extension for Zoho starts at Free; CloudTalk for Zoho Desk starts at Free. Compare the per-tier features in the Pricing section above before committing.
Servetel Extension for Zoho (5.0★, 2 reviews) and CloudTalk for Zoho Desk (5.0★, 1 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
AppRanks cannot separate these two on rating — both sit at 5.0★. Servetel Extension for Zoho does carry the larger published review base (2 vs 1). Read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Zoho Marketplace. Servetel Extension for Zoho has the deeper published review base (2 vs 1), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Servetel Extension for Zoho typically suits early-stage and growth-mode teams based on its published review base (2 reviews). CloudTalk for Zoho Desk typically suits early-stage and growth-mode teams based on its published review base (1 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Servetel Extension for Zoho and CloudTalk for Zoho Desk both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from CloudTalk for Zoho Desk" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.