Side-by-side comparison · 24 data points
AI-powered calling for Zoho CRM. Boost answer rates by 40%, automate logging, and capture full deal context instantly.
| CloudTalk for Zoho CRM | Zoho Books Extension for Zoho Mail | |
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| Description | ||
| Screenshots | — | — |
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Create/View invoices and estimates for all your contacts without leaving your inbox!
| Metric | CloudTalk for Zoho CRM | Zoho Books Extension for Zoho Mail |
|---|---|---|
| Rating | ★ 4.5 ★ | 4.1 ★ |
| Total reviews | 36 | ★ 64 |
| Free plan | Yes | Yes |
| Pricing | Free | Free |
| Listed since | Nov 2019 | Feb 2019 |
Based on the data on this page, CloudTalk for Zoho CRM is the stronger choice for most Zoho Marketplace teams — 4.5★ vs Zoho Books Extension for Zoho Mail's 4.1★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: CloudTalk for Zoho CRM at Free, Zoho Books Extension for Zoho Mail at Free. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended by size: small/early-stage teams who need fast install and low risk should default to CloudTalk for Zoho CRM; mid-market and enterprise teams with specific feature requirements should evaluate both — Zoho Books Extension for Zoho Mail's 64-review base may include the workflow context that matches your specific use case better than CloudTalk for Zoho CRM's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Zoho Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: CloudTalk for Zoho CRM audit • Zoho Books Extension for Zoho Mail audit
Both CloudTalk for Zoho CRM and Zoho Books Extension for Zoho Mail offer paid plans only. CloudTalk for Zoho CRM starts at Free; Zoho Books Extension for Zoho Mail starts at Free. Compare the per-tier features in the Pricing section above before committing.
CloudTalk for Zoho CRM has the higher average rating (4.5★ from 36 reviews) compared to Zoho Books Extension for Zoho Mail (4.1★ from 64 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
CloudTalk for Zoho CRM holds the higher average rating (4.5★ vs 4.1★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Zoho Marketplace. Zoho Books Extension for Zoho Mail has the deeper published review base (64 vs 36), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
CloudTalk for Zoho CRM typically suits early-stage and growth-mode teams based on its published review base (36 reviews). Zoho Books Extension for Zoho Mail typically suits early-stage and growth-mode teams based on its published review base (64 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. CloudTalk for Zoho CRM and Zoho Books Extension for Zoho Mail both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from CloudTalk for Zoho CRM" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.