Side-by-side comparison · 24 data points
Win more customers faster with the #1 bulk SMS & text messaging app for Zoho CRM. Two-way SMS, MMS & WhatsApp- complete CRM texting platform.
| 360 SMS for Zoho CRM | Plug&Play AI | |
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| Screenshots | — | — |
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| Metric | 360 SMS for Zoho CRM | Plug&Play AI Email Assistant for Zoho CRM |
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| Rating | 4.5 ★ | ★ 5.0 ★ |
| Total reviews | ★ 8 | 2 |
| Free plan | Yes | Yes |
| Pricing | Free | Free |
| Listed since | Jul 2025 | Jul 2025 |
Based on the data on this page, Plug&Play AI Email Assistant for Zoho CRM is the stronger choice for most Zoho Marketplace teams — 5.0★ vs 360 SMS for Zoho CRM's 4.5★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: 360 SMS for Zoho CRM at Free, Plug&Play AI Email Assistant for Zoho CRM at Free. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended by size: small/early-stage teams who need fast install and low risk should default to Plug&Play AI Email Assistant for Zoho CRM; mid-market and enterprise teams with specific feature requirements should evaluate both — 360 SMS for Zoho CRM's 8-review base may include the workflow context that matches your specific use case better than Plug&Play AI Email Assistant for Zoho CRM's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Zoho Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: 360 SMS for Zoho CRM audit • Plug&Play AI Email Assistant for Zoho CRM audit
Both 360 SMS for Zoho CRM and Plug&Play AI Email Assistant for Zoho CRM offer paid plans only. 360 SMS for Zoho CRM starts at Free; Plug&Play AI Email Assistant for Zoho CRM starts at Free. Compare the per-tier features in the Pricing section above before committing.
Plug&Play AI Email Assistant for Zoho CRM has the higher average rating (5.0★ from 2 reviews) compared to 360 SMS for Zoho CRM (4.5★ from 8 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Plug&Play AI Email Assistant for Zoho CRM holds the higher average rating (5.0★ vs 4.5★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Zoho Marketplace. 360 SMS for Zoho CRM has the deeper published review base (8 vs 2), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
360 SMS for Zoho CRM typically suits early-stage and growth-mode teams based on its published review base (8 reviews). Plug&Play AI Email Assistant for Zoho CRM typically suits early-stage and growth-mode teams based on its published review base (2 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. 360 SMS for Zoho CRM and Plug&Play AI Email Assistant for Zoho CRM both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Plug&Play AI Email Assistant for Zoho CRM" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.