Side-by-side comparison · 24 data points
Win more customers faster with the #1 bulk SMS & text messaging app for Zoho CRM. Two-way SMS, MMS & WhatsApp- complete CRM texting platform.
| 360 SMS for Zoho CRM | Callture AI Phone for Zoho | |
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| Tagline | ||
| Description | ||
| Screenshots | — | — |
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| Listed | ||
| Last updated | — | — |
| Metric | 360 SMS for Zoho CRM | Callture AI Phone for Zoho |
|---|---|---|
| Rating | 4.5 ★ | ★ 5.0 ★ |
| Total reviews | ★ 8 | 2 |
| Free plan | Yes | Yes |
| Pricing | Free | Free |
| Listed since | Jul 2025 | Nov 2025 |
Based on the data on this page, Callture AI Phone for Zoho is the stronger choice for most Zoho Marketplace teams — 5.0★ vs 360 SMS for Zoho CRM's 4.5★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: 360 SMS for Zoho CRM at Free, Callture AI Phone for Zoho at Free. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended by size: small/early-stage teams who need fast install and low risk should default to Callture AI Phone for Zoho; mid-market and enterprise teams with specific feature requirements should evaluate both — 360 SMS for Zoho CRM's 8-review base may include the workflow context that matches your specific use case better than Callture AI Phone for Zoho's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Zoho Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: 360 SMS for Zoho CRM audit • Callture AI Phone for Zoho audit
Both 360 SMS for Zoho CRM and Callture AI Phone for Zoho offer paid plans only. 360 SMS for Zoho CRM starts at Free; Callture AI Phone for Zoho starts at Free. Compare the per-tier features in the Pricing section above before committing.
Callture AI Phone for Zoho has the higher average rating (5.0★ from 2 reviews) compared to 360 SMS for Zoho CRM (4.5★ from 8 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Callture AI Phone for Zoho holds the higher average rating (5.0★ vs 4.5★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Zoho Marketplace. 360 SMS for Zoho CRM has the deeper published review base (8 vs 2), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
360 SMS for Zoho CRM typically suits early-stage and growth-mode teams based on its published review base (8 reviews). Callture AI Phone for Zoho typically suits early-stage and growth-mode teams based on its published review base (2 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. 360 SMS for Zoho CRM and Callture AI Phone for Zoho both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Callture AI Phone for Zoho" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.