Side-by-side comparison · 24 data points
| Zoho Recruit | Freshdesk with Zoho Assist | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
Resolve tickets faster by initiating an instant or scheduled remote support session from your Freshdesk tickets.
| Metric | Zoho Recruit | Freshdesk with Zoho Assist |
|---|---|---|
| Rating | 5.0 ★ | 5.0 ★ |
| Total reviews | 2 | 2 |
| Free plan | — | ★ Yes |
| Pricing | Paid | Free |
| Listed since | Jan 2017 | Apr 2019 |
Zoho Recruit and Freshdesk with Zoho Assist are evenly matched on rating (5.0★ vs 5.0★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow.
On pricing, Freshdesk with Zoho Assist offers a free tier (Free) while Zoho Recruit starts at Paid. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.
Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort for 7-14 days before committing. The data tables below show the per-feature breakdown — for most teams the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Zoho Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Zoho Recruit audit • Freshdesk with Zoho Assist audit
Freshdesk with Zoho Assist is the cheaper option — it offers a free plan (Free). Zoho Recruit starts at Paid. Both publish their pricing on the Zoho Marketplace; AppRanks mirrors what's listed on each refresh cycle.
Zoho Recruit (5.0★, 2 reviews) and Freshdesk with Zoho Assist (5.0★, 2 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
AppRanks cannot recommend one over the other from published marketplace data: the Zoho Marketplace does not expose a rating or review base that separates them. Read both apps' detail pages for the feature breakdown, and compare against your own requirements rather than a headline number.
Both apps are one-click installs from the Zoho Marketplace. AppRanks doesn't measure setup time directly, and the Zoho Marketplace publishes no review base that would let us infer it for these two — read the recent reviews on each app's detail page for user-reported install experience.
Zoho Recruit typically suits early-stage and growth-mode teams based on its published review base (2 reviews). Freshdesk with Zoho Assist typically suits early-stage and growth-mode teams based on its published review base (2 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Zoho Recruit and Freshdesk with Zoho Assist both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Freshdesk with Zoho Assist" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.