Side-by-side comparison · 24 data points
| Zoho Desk for Zoho Analytics | Zoho Books Extension for Zoho Mail | |
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| Tagline | ||
| Description | ||
| Screenshots | — | — |
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Create/View invoices and estimates for all your contacts without leaving your inbox!
| Metric | Zoho Desk for Zoho Analytics | Zoho Books Extension for Zoho Mail |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.1 ★ |
| Total reviews | 5 | ★ 64 |
| Free plan | — | ★ Yes |
| Pricing | Paid | Free |
| Built for Shopify | — | — |
| Listed since | Feb 2019 | Feb 2019 |
Based on the data on this page, Zoho Desk for Zoho Analytics is the stronger choice for most Zoho Marketplace merchants — 5.0★ vs Zoho Books Extension for Zoho Mail's 4.1★ is a meaningful gap that usually reflects real product or support quality differences across the user base. On pricing, Zoho Books Extension for Zoho Mail offers a free tier (Free) while Zoho Desk for Zoho Analytics starts at Paid. The free option meaningfully reduces evaluation cost, particularly for stores at sub-1K monthly orders where the entry-paid tier can outpace the value delivered. Recommended by store size: small/early-stage merchants who need fast install and low risk should default to Zoho Desk for Zoho Analytics; mid-market and enterprise merchants with specific feature requirements should evaluate both — Zoho Books Extension for Zoho Mail's 64-review base may include the workflow context that matches your specific use case better than Zoho Desk for Zoho Analytics's broader-but-shallower coverage. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Zoho Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Zoho Desk for Zoho Analytics audit • Zoho Books Extension for Zoho Mail audit
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Zoho Books Extension for Zoho Mail is the cheaper option — it offers a free plan (Free). Zoho Desk for Zoho Analytics starts at Paid. Both publish their pricing on the Zoho Marketplace marketplace; AppRanks mirrors what's listed on each refresh cycle.
Zoho Desk for Zoho Analytics has the higher average rating (5.0★ from 5 reviews) compared to Zoho Books Extension for Zoho Mail (4.1★ from 64 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
It depends on what you're optimizing for. Zoho Desk for Zoho Analytics fits better if you prioritize rating consistency; Zoho Books Extension for Zoho Mail is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Zoho Marketplace marketplace. Zoho Books Extension for Zoho Mail has more onboarding documentation maturity (64 reviews vs 5), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Zoho Desk for Zoho Analytics typically suits early-stage and growth-mode stores based on its review-base composition (5 reviews). Zoho Books Extension for Zoho Mail aligns more with early-stage and growth-mode stores (64 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Zoho Desk for Zoho Analytics and Zoho Books Extension for Zoho Mail both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Zoho Desk for Zoho Analytics" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.