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1. Listing metadata
Field-level data| Zoho CRM | WooCommerce Zoho Inventory | |
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| Zoho CRM | WooCommerce Zoho Inventory | |
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| Metric | Zoho CRM | WooCommerce Zoho Inventory |
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| Rating | ★ 4.7 ★ | 4.6 ★ |
| Total reviews | 9 | ★ 24 |
| Free plan | — | ★ Yes |
| Pricing | Paid | Free |
| Built for Shopify | — | — |
| Listed since | Jan 2017 | Apr 2019 |
Zoho CRM and WooCommerce Zoho Inventory are evenly matched on rating (4.7★ vs 4.6★) — the differentiator comes down to pricing fit, feature breadth, and which app's interaction pattern suits your team's workflow. On pricing, WooCommerce Zoho Inventory offers a free tier (Free) while Zoho CRM starts at Paid. The free option meaningfully reduces evaluation cost, particularly for stores at sub-1K monthly orders where the entry-paid tier can outpace the value delivered. Recommended evaluation path: install both apps' free tiers (where available) and run them in parallel on a small cohort of orders for 7-14 days before committing. The data tables below show the per-feature breakdown — for most merchants the deciding factor will be a single integration or workflow detail that's hard to compare from listing pages alone. This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Zoho Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Zoho CRM audit • WooCommerce Zoho Inventory audit
| Keyword | Zoho CRM | WooCommerce Zoho Inventory |
|---|---|---|
| inventory | Not ranked | #1 |
WooCommerce Zoho Inventory is the cheaper option — it offers a free plan (Free). Zoho CRM starts at Paid. Both publish their pricing on the Zoho Marketplace marketplace; AppRanks mirrors what's listed on each refresh cycle.
Zoho CRM (4.7★, 9 reviews) and WooCommerce Zoho Inventory (4.6★, 24 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.
It depends on what you're optimizing for. Zoho CRM fits better if you prioritize rating consistency; WooCommerce Zoho Inventory is the call if you need the larger user base. Read both apps' detail pages on AppRanks for the full feature breakdown, install counts, and recent listing changes.
Both apps are one-click installs from the Zoho Marketplace marketplace. WooCommerce Zoho Inventory has more onboarding documentation maturity (24 reviews vs 9), which usually translates to better-tested setup wizards and quicker time-to-value. AppRanks doesn't measure setup time directly — read the recent reviews on each app's detail page for merchant-reported install experience.
Zoho CRM typically suits early-stage and growth-mode stores based on its review-base composition (9 reviews). WooCommerce Zoho Inventory aligns more with early-stage and growth-mode stores (24 reviews). Larger review bases generally mean the app has been load-tested at scale — relevant if you're processing high order volume or handling enterprise compliance requirements.
Migration support varies by app and category. Zoho CRM and WooCommerce Zoho Inventory both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Zoho CRM" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.