Side-by-side comparison · 24 data points
| Salesforce CRM | Zoho Books Extension for Zoho Mail | |
|---|---|---|
| Tagline | ||
| Description | ||
| Screenshots | — | — |
| Languages | ||
| Platforms | ||
| Developer | ||
| Listed | ||
| Last updated | — | — |
Create/View invoices and estimates for all your contacts without leaving your inbox!
| Metric | Salesforce CRM | Zoho Books Extension for Zoho Mail |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.1 ★ |
| Total reviews | 1 | ★ 64 |
| Free plan | — | ★ Yes |
| Pricing | Paid | Free |
| Listed since | Jan 2017 | Feb 2019 |
Based on the data on this page, Salesforce CRM is the stronger choice for most Zoho Marketplace teams — 5.0★ vs Zoho Books Extension for Zoho Mail's 4.1★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
On pricing, Zoho Books Extension for Zoho Mail offers a free tier (Free) while Salesforce CRM starts at Paid. The free option meaningfully reduces evaluation cost, particularly at low usage volumes where the entry-paid tier can outpace the value delivered.
Recommended by size: small/early-stage teams who need fast install and low risk should default to Salesforce CRM; mid-market and enterprise teams with specific feature requirements should evaluate both — Zoho Books Extension for Zoho Mail's 64-review base may include the workflow context that matches your specific use case better than Salesforce CRM's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Zoho Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: Salesforce CRM audit • Zoho Books Extension for Zoho Mail audit
Zoho Books Extension for Zoho Mail is the cheaper option — it offers a free plan (Free). Salesforce CRM starts at Paid. Both publish their pricing on the Zoho Marketplace; AppRanks mirrors what's listed on each refresh cycle.
Salesforce CRM has the higher average rating (5.0★ from 1 reviews) compared to Zoho Books Extension for Zoho Mail (4.1★ from 64 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
Salesforce CRM holds the higher average rating (5.0★ vs 4.1★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Zoho Marketplace. Zoho Books Extension for Zoho Mail has the deeper published review base (64 vs 1), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
Salesforce CRM typically suits early-stage and growth-mode teams based on its published review base (1 reviews). Zoho Books Extension for Zoho Mail typically suits early-stage and growth-mode teams based on its published review base (64 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. Salesforce CRM and Zoho Books Extension for Zoho Mail both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Salesforce CRM" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.