Side-by-side comparison · 24 data points
| ManageEngine ServiceDesk Plus - MSP for Zoho Analytics | Zoho CRM | |
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| Screenshots | — | — |
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| Metric | ManageEngine ServiceDesk Plus - MSP for Zoho Analytics | Zoho CRM |
|---|---|---|
| Rating | ★ 5.0 ★ | 4.7 ★ |
| Total reviews | 1 | ★ 9 |
| Free plan | — | — |
| Pricing | Paid | Paid |
| Listed since | Sep 2020 | Jan 2017 |
Based on the data on this page, ManageEngine ServiceDesk Plus - MSP for Zoho Analytics is the stronger choice for most Zoho Marketplace teams — 5.0★ vs Zoho CRM's 4.7★ is a meaningful gap that usually reflects real product or support quality differences across the user base.
Pricing entry tiers: ManageEngine ServiceDesk Plus - MSP for Zoho Analytics at Paid, Zoho CRM at Paid. Check each app's tier structure for the capacity limits you actually need before deciding — the headline number is the same shape, but the gating shape per tier (seats, usage volume, integrations) varies.
Recommended by size: small/early-stage teams who need fast install and low risk should default to ManageEngine ServiceDesk Plus - MSP for Zoho Analytics; mid-market and enterprise teams with specific feature requirements should evaluate both — Zoho CRM's 9-review base may include the workflow context that matches your specific use case better than ManageEngine ServiceDesk Plus - MSP for Zoho Analytics's broader-but-shallower coverage.
This verdict is generated from the live marketplace data on this page — rating, review count, pricing tier, and category position all refresh from the canonical Zoho Marketplace listing every 24 hours. AppRanks does not accept payment to influence comparison outcomes; the methodology is documented on the About page and applies identically to every pair on the site.
Read each app's audit: ManageEngine ServiceDesk Plus - MSP for Zoho Analytics audit • Zoho CRM audit
No tracked changes.
Both ManageEngine ServiceDesk Plus - MSP for Zoho Analytics and Zoho CRM offer paid plans only. ManageEngine ServiceDesk Plus - MSP for Zoho Analytics starts at Paid; Zoho CRM starts at Paid. Compare the per-tier features in the Pricing section above before committing.
ManageEngine ServiceDesk Plus - MSP for Zoho Analytics has the higher average rating (5.0★ from 1 reviews) compared to Zoho CRM (4.7★ from 9 reviews). Both are tracked daily by AppRanks, so the figures here update each refresh cycle.
ManageEngine ServiceDesk Plus - MSP for Zoho Analytics holds the higher average rating (5.0★ vs 4.7★). That is the one dimension AppRanks can separate them on here — read both apps' detail pages for the feature breakdown and recent listing changes.
Both apps are one-click installs from the Zoho Marketplace. Zoho CRM has the deeper published review base (9 vs 1), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.
ManageEngine ServiceDesk Plus - MSP for Zoho Analytics typically suits early-stage and growth-mode teams based on its published review base (1 reviews). Zoho CRM typically suits early-stage and growth-mode teams based on its published review base (9 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.
Migration support varies by app and category. ManageEngine ServiceDesk Plus - MSP for Zoho Analytics and Zoho CRM both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from ManageEngine ServiceDesk Plus - MSP for Zoho Analytics" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.