Help Center Export vs Places

Help Center Export by Swifteq is a free, user-friendly tool designed to streamline the management of your Zendesk Help Center. This app makes it effortless to export and share your Zendesk knowledge base (KB) content — saving you time and helping you deliver content anywhere, anytime. Whether you’re creating backups, distributing guides, or archiving essential information, Help Center Export is your one-stop solution. Features: What Makes Help Center Export a Must-Have? ✅ Comprehensive CSV Export Seamlessly export all your Zendesk Help Center articles, including metadata such as titles, sections, links, labels, and updated times, into a single CSV file for easy analysis. ✅ Quick and Easy Article Exports Export your entire Knowledge Base in just a few clicks. Say goodbye to time-consuming manual processes! ✅ Broken Link Detection Automatically identify and export various types of broken links—including internal, external, images, and videos—ensuring your help center remains reliable and user-friendly. ✅ Support for Multiple Languages Manage and export articles across different languages within your Zendesk Help Center, catering to a diverse customer base. ✅ Data Security Assurance Your data is accessed securely via Zendesk's API, with all information removed automatically after the export is generated, ensuring your content remains protected. ✅ Effortless Integration The app integrates directly with your Zendesk platform, allowing for secure and efficient data access without disrupting your existing workflows. Benefits: Why Choose Help Center Export? ⏱️ Time-Saving Efficiency Quickly obtain a holistic view of your help center's content, enabling you to plan audits, updates, or revamps without the need for manual data collection. 🔍 Improved Content Quality By detecting and addressing broken links and images, you enhance the reliability and professionalism of your help center, leading to a better user experience. 📈 Enhanced Decision-Making Access to detailed article metadata in one place allows you to make informed decisions regarding content updates, restructuring, or optimization strategies. 🌍 Increased Accessibility Provide offline access to your Knowledge Base, enabling users to find the information they need anytime, anywhere. 🔄 Maintain Workflow Efficiency Integrate smoothly into your Zendesk workflow so your support teams can focus on what matters most—helping customers. 🔐 Peace of Mind with Backups Safeguard your content with regular backups to ensure you never lose important knowledge base data. 🤝 Better Team Collaboration Exported data can be shared across teams, facilitating collaborative efforts in content management, quality assurance, and customer support. 💰 Cost-Effective Solution As a 100% free tool, Help Center Export provides valuable insights and functionalities without impacting your budget, making it an ideal choice for businesses of all sizes. 🔒 Secure Data Management Rest easy knowing your exported data is handled with care, ensuring compliance with privacy and security standards. Get started in few easy steps Sign up for an account at swifteq.com/zendesk-kb-export Connect Swifteq to Zendesk Support. This will allow us to load your kb articles only. Go for a coffee or two ☕️ Get the export in your email inbox. Support and Resources: For assistance or more information, visit our support page or contact our support team directly through the app. About the Developer: Help Center Export App is developed by Swifteq, a qualified Zendesk technology partner. Our suite of Automation, Help Center, and Agent-Assist Zendesk apps help Support Teams work smarter while keeping the customer experience at the center of everything they do. Start your free export today and take the first step towards a more organized and reliable Help Center. Data Privacy: Help Center Export processes help center data only and does not store customer or ticket data. For more details, visit swifteq.com/data-zendesk-apps 👉 Start Using Help Center Export Today!

Places is all about letting people know where your business is. Increase your walk-ins by sharing your business' physical locations in a way your leads & customers can use. Share the location of your office or store along with a Google Map link - useful for directions, sharing with others, and bookmarking for future reference. All these are set up easily through an immersive and well-designed process, where the agents have minimal error margin. The Places app makes sure agents communicate locations the way it's meant to. Key features & Benefits Places works right where the action happens. Agents will not lose focus or switch context. Places is a message box application - works exactly where chats takes place. Can work with tons of locations. Integrated quick search can get your agent what they are looking for, instantly. No more searching in long wikis! Increase walk-ins to your stores. Places can help you increase walk-ins to your stores. More people equals more value! Help your agents respond more efficient. Agents get more productive by having a direct way to access and share your business' physical locations. This minimizes error margin, responds come quicker and full information is always shared! Easy to setup. Just visit your settings page and quickly add your business' physical locations. You will be up and running in no time!