Aircall for Sell vs VoIPstudio

Overview Aircall is the only phone system that integrates with both Zendesk Sell and Zendesk Support, and offers robust inbound and outbound capabilities. Connect Aircall with Zendesk Sell to unlock your phone sales performance, boost sales productivity and close deals faster. Sales reps save time with automatic call logging and quick access to the Lead or Contact page. Managers benefit from complete activity data. In just a few clicks integrate with Zendesk Sell, Zendesk Support and 100+ other apps like Shopify, Slack, Segment, Typeform and Gong.io. Start a free trial in 3 minutes, or book a demo of Aircall+Zendesk! View caller details at a glance On incoming calls, caller details are pulled straight from Zendesk Sell and appear on the screen as soon as the phone rings. At a glance, you’ll see the caller’s name and customer status. If the caller is a Contact, you’ll also see all associated Deals. Open the Contact, Lead, or Deal in one click from the Aircall phone app. If the caller does not yet have a record in Zendesk Sell, a new Lead will automatically be created. Get rid of the busy work. Reps save time on every call by getting rid of manual data entry, and improve their productivity with automatic call logs. All calls are automatically logged as Call Activities in Zendesk Sell along with key details about the call, including whether it was inbound or outbound, answered or missed, and the name of the Aircall line that was used. All call comments captured in Aircall are also logged, along with a link to the call recording, easily accessible from Zendesk Sell. Leverage advanced phone workflows In just a few clicks, build an inbound phone tree to route call to the right team, in a jiff! With our advanced routing engine and simple inbound flow builder, build advanced routing rules to send your inbound sales calls to the right rep, at the right time. Never miss a beat of your sales performance Leverage the Zendesk Sell reporting tool with Aircall, and consolidate all your activity reporting in Sell, across all your channels, for a real 360 degrees view. Monitor your sales team activity in real-time with our live dashboard, listen in conversations as they happen, and coach your reps in real time to improve your sales conversations. Turbocharge your outbound productivity With the Aircall Power Dialer, load lists of Zendesk Sell contacts into Aircall in 3 clicks, and call down your lists in no time. Data disclosure & security The Aircall–Zendesk integration securely accesses Zendesk data using official APIs and processes only the user and ticket information necessary to log call performed using Aircall. Your data is used exclusively to create or update tickets and is never used for advertising, profiling, or any secondary purposes. Aircall does not permanently store Zendesk ticket content; user IDs and ticket IDs may be cached temporarily to support real-time functionality. Your data is never sold or shared with third parties. All data accessed by Aircall is encrypted in transit and at rest. Aircall complies with GDPR and industry best practices for data protection and privacy.

Available to all customers on a Zendesk Suite plan or Customers with Support + Talk Partner Edition - Learn more at https://www.zendesk.com/pricing VoIPstudio + Zendesk for streamlined sales & support VoIPstudio is a cloud-based business telephone system created for organizations that require professional communications features without the hassle and expense of owning and managing on-site PBX equipment. With thousands of systems installed worldwide, VoIPstudio is the first choice for companies when selecting a VoIP solution. With VoIPstudio, you get an all-in-one business VoIP solution with no contracts and no hidden costs, available at consumer-level pricing. All our clients get all our features from day one, including a virtual switchboard, virtual numbers, conference calling, call center, call recording, and much more. VoIPstudio also includes advanced communication tools like videoconferencing, screen sharing, or integration with many CRM and other business tools. It offers the quality and security guarantees that business customers demand while delivering innovative features and functionality, flexibility, scalability, and a rich user experience, all backed by a dedicated, omnichannel customer support service. VoIPstudio is a global company that serves more than 15 million minutes of daily talk time to more than 75 countries worldwide. More than 40 advanced services and features in all our plans Virtual switchboard Full call center functionality Unlimited call recording Collaboration: Chat. Conference calls. Video calls and video conferences. Screen and file sharing Voicemail IVR Auto attendant Call routing CRM and web hook integration See the full features list here. Why choose VoIPstudio + Zendesk In addition to these features, our Zendesk integration enables businesses to: Make or receive calls through the VoIPstudio phone system directly from their Zendesk account. Use Click2Call to make calls with just one click from the Zendesk CRM. Automatically match incoming callers to existing client records, which are then displayed in a popup window. Create new client records automatically if a match cannot be found. This integration makes it easy for businesses to manage customer interactions and improve their overall customer experience. With VoIPstudio, businesses can use a powerful and reliable phone system backed by exceptional customer support. Simple, straightforward pricing No contracts, no hidden upgrades, and no support fees. Clear and simple pricing based on the sort of calls you make. Cancel at any time! VoIPstudio offers two simple price plans based on the number of calls you make. PAY AS YOU GO ($6 user/month) If you have mainly inbound calls, the Pay as you go plan offers a low monthly fee, and then pay for the calls you make at our competitive per-minute rate. Inbound numbers from $4.99/month. Outbound calls from 1p/min. 2K BUNDLE ($20 user/month) If you make a lot of outbound calls to different places, the 2K Bundle gives you one inbound number per user and 2,000 outbound minutes per user/month, and covers more than 45 countries. ALL PLANS INCLUDE: 30-day free trial, all VoIPstudio features and integrations, 24/7 technical support, unlimited inbound calls, and free number porting. No hidden upgrade costs, and no support fees. Try it for 30 days Start your 30-day free trial today! Make your first VoIP call in minutes. All the features plus 1 inbound number and 200 minutes are included for free! Register here Terms and Conditions | Privacy Policy