Auto Remove Attachments vs Purge My Zendesk

Are attachments cluttering your Zendesk tickets, increasing storage usage, and potentially exposing your organization to unnecessary risks? Swifteq’s Auto Remove Attachments app offers an effortless solution to reduce storage usage, avoid high bills, and safeguard your organization by removing malicious files. By automatically redacting and deleting unused attachments, you can ensure compliance with GDPR regulations, protect sensitive information, and maintain an efficient, organized workflow. Features That Improve Your Activity ✅ Bulk Attachment Removal Quickly delete attachments of multiple tickets at once, saving you time and effort. ✅ Selective Deletion Need to keep certain files? No problem. Remove only what you don’t need, preserving important attachments for future reference. ✅ Automated Redaction Set up automations to delete attachments from tickets automatically in the backend without interfering with the active workflow. ✅ Top-Tier Security Your data is safe with us. All operations follow strict security protocols to protect sensitive information. ✅ Automated Cleanup Options Set up automated schedules to redact and delete attachments so you never have to worry about manual cleanup again. ✅ One-Click Integration Setting up is a breeze! Connect Auto Remove Attachments with Zendesk in just a few minutes. You have two options to work with Auto Remove Attachments: Setup automation to delete attachments from tickets Redact tickets automatically and remove their attachments moving forward. Redact attachments after the tickets are closed. Redact files from tickets in your backlog: new, open, pending, or solved tickets. Set up your own list of file extensions allowed. Run tasks to bulk delete attachments from open or closed tickets Include or exclude from removal based on ticket status, creation period, and ticket tags. Remove based on attachment file types. Run deletion tasks in the background without affecting your current work in Zendesk. Benefits You’ll Highly Appreciate 📂 Save Storage Space Unnecessary attachments can take up a lot of room. Free up space to keep your Zendesk system running smoothly and efficiently. 🚀 Boost Team Productivity Streamline your team’s workflow by eliminating time spent managing attachments manually. 📈 Better Ticket Organization Decluttered tickets make it easier for your team to stay organized and streamline communication. 🌟 Enhance Customer Experience Faster, cleaner ticket management means quicker resolutions and happier customers. ✨ GDPR Compliance Comply with data protection regulations in force without extra work and supplementary costs. 🔍 Safe Digital Environment Keep your organization safe from malicious files. 💰 Cost Savings Eliminates manual tasks, saving you precious resources and reducing operational costs. Get started in few easy steps. Check out our help center for more guidance. Click the Install button to install the application in Zendesk. Once the app is installed, open it from the left-side navigation menu in Zendesk. Create a new Swifteq account from the app's page: learn how Authorize the app to access your Zendesk account via the API: learn how Configure the auto-redact criteria & filters or run attachment removal tasks: learn how Support and Resources: For assistance or more information, visit our support page or contact our support team directly through the app. About the Developer: Auto Remove Attachments App is developed by Swifteq, a qualified Zendesk technology partner. Our suite of Automation, Help Center, and Agent-Assist Zendesk apps help Support Teams work smarter while keeping the customer experience at the center of everything they do. Don’t let unnecessary attachments slow your business down! 👉 Get started with Auto Remove Attachments and experience the difference for yourself. Clean, simple, and effective attachments management is just a click away! Data Privacy: Auto-Remove Attachments processes ticket data only when triggered and does not store customer data. For more details, visit swifteq.com/data-zendesk-apps

Purge My Zendesk app Streamline your Zendesk data cleanup with just one click! By installing the Purge My Zendesk app, you can quickly eliminate unnecessary tickets, users, and organizations in a comprehensive manner. Simply select the data you want to delete and easily initiate the bulk process! Say goodbye to hours of monotonous manual deletion of contacts or tickets one by one, and save your time for more critical tasks. Use Purge My Zendesk to permanently delete: Users Tickets Organizations Try Purge My Zendesk and follow the stages to completely remove data from Zendesk or choose one or two needed options Use Purge My Zendesk to deal with the following cases: Easily erase all data from Zendesk after migrating to a new platform. If you've switched to a different platform and need to completely delete customer data from Zendesk, you can do it manually or save time using Purge My Zendesk. Ensure compliance with privacy and safety standards by removing customer data from Zendesk. If you need to entirely delete customer data to meet privacy and safety regulations, Purge My Zendesk can help you address security concerns. Handle support closure when shutting down your business or a specific project. If you're closing your company or a specific project and no longer require Zendesk, Purge My Zendesk can assist you in closing your support instances. Streamline data related to your previous business activity when making a significant business change. Your target audience may change when you shift to a new business area. Purge My Zendesk can help you clean up unnecessary data associated with your previous activities. Start fresh with Zendesk after changing your support strategy. If you're facing problems with Zendesk implementation, disorganized tickets, or changes in your support strategy, it may be necessary to restart your support and clear all client data. Our app can be helpful in such cases. Try Purge My Zendesk without any doubt, as you pay only once to completely clean up your Zendesk. Easy to use and install! One-time payment! No hidden fees! Produced by experienced GrowthDot app developers only for Zendesk. Try our other apps and book a call with our support rep if you have any questions. How we handle your data Purge My Zendesk accesses data only to perform requested deletion and cleanup actions, in full compliance with Zendesk guidelines. The app does not store, retain, or reuse your data in any form. All actions are executed within your Zendesk account, and no information is shared with third parties.