Azure DevOps by IntegrateCloud Free vs Help Center Export

Azure DevOps integration app by IntegrateCloud is seamless integration between Zendesk and Azure DevOps. Azure DevOps integration app allows agents to create DevOps work items from Zendesk tickets easily to Create Bug, Epic, Feature, User Story, and Product Backlog work item right from the app. They can use this app to search, link existing work items and notify Azure DevOps work items. Using this app,you can also collaborate with your support team. Zedesk Agents can search and link existing work items from Azure DevOps in the IntegrateCloud app itself. Zendesk Azure DevOps app by IntegrateCloud also allows syncing of comments,status and other custom fields from Zendesk to Azure DevOps and from Azure DevOps to Zendesk This will help you in increasing the productivity of your team. The Zendesk Azure DevOps app by IntegrateCloud is easy to setup and use. The Zendesk - Azure DevOps app provides a number of features like Create New Work Item, Link Existing Work Item, Notify linked work items, View History of Work Item, Search and link Work Item. ** Create New Work Item ** The Create Work Item: lets the Zendesk user create a new work item # in Azure DevOps platform. The Support Agent can select a different typeof fields like Project, WorkItem Type (like Bug, Feature, Epic, Task, Product Backlog, Issue, or any other Custom Work Item), Area, Iteration, Custom Fields, and Upload Fields. Based on Zendesk user inputs and selections in the Create new Work Item form work item will be create instantly in the Azure DevOps and created work item details will be displayed in the Azure DevOps integration app. Link Existing Work Item: The Link button in the Zendesk-Azure DevOps app allows the support agent to link an existing Azure DevOps Workitem # to the current Zendesk ticket. Zendesk - Azure DevOps app allows the user to create or link multiple work items to one Zendesk ticket. Notify linked Work Items Notify button in Zendesk - Azure DevOps app allows the support agent to notify all or particular Azure DevOps work items. The linked ticket information will be displayed in the comment in the Azure DevOps Work Item. The support agent can also send the files from Zendesk to Azure DevOps while notifying. Work Item History In the Zendesk - Azure DevOps app Work Item history modal shows the details of the work item history including the comments and a few other details history of the linked work item. Users can also send notifications to work items. This Zendesk - Azure DevOps integration app is available with all Azure DevOps projects and limited support. Advanced features like custom fields and comments syncing are not supported in this free edition and create workitems limited to 250 workitems per year. For advanced features please visit our website at https://integratecloud.com for any help related to setup, please visit our support website https://support.integratecloud.com/zendesk-azure-devops-connector

Help Center Export by Swifteq is a free, user-friendly tool designed to streamline the management of your Zendesk Help Center. This app makes it effortless to export and share your Zendesk knowledge base (KB) content — saving you time and helping you deliver content anywhere, anytime. Whether you’re creating backups, distributing guides, or archiving essential information, Help Center Export is your one-stop solution. Features: What Makes Help Center Export a Must-Have? ✅ Comprehensive CSV Export Seamlessly export all your Zendesk Help Center articles, including metadata such as titles, sections, links, labels, and updated times, into a single CSV file for easy analysis. ✅ Quick and Easy Article Exports Export your entire Knowledge Base in just a few clicks. Say goodbye to time-consuming manual processes! ✅ Broken Link Detection Automatically identify and export various types of broken links—including internal, external, images, and videos—ensuring your help center remains reliable and user-friendly. ✅ Support for Multiple Languages Manage and export articles across different languages within your Zendesk Help Center, catering to a diverse customer base. ✅ Data Security Assurance Your data is accessed securely via Zendesk's API, with all information removed automatically after the export is generated, ensuring your content remains protected. ✅ Effortless Integration The app integrates directly with your Zendesk platform, allowing for secure and efficient data access without disrupting your existing workflows. Benefits: Why Choose Help Center Export? ⏱️ Time-Saving Efficiency Quickly obtain a holistic view of your help center's content, enabling you to plan audits, updates, or revamps without the need for manual data collection. 🔍 Improved Content Quality By detecting and addressing broken links and images, you enhance the reliability and professionalism of your help center, leading to a better user experience. 📈 Enhanced Decision-Making Access to detailed article metadata in one place allows you to make informed decisions regarding content updates, restructuring, or optimization strategies. 🌍 Increased Accessibility Provide offline access to your Knowledge Base, enabling users to find the information they need anytime, anywhere. 🔄 Maintain Workflow Efficiency Integrate smoothly into your Zendesk workflow so your support teams can focus on what matters most—helping customers. 🔐 Peace of Mind with Backups Safeguard your content with regular backups to ensure you never lose important knowledge base data. 🤝 Better Team Collaboration Exported data can be shared across teams, facilitating collaborative efforts in content management, quality assurance, and customer support. 💰 Cost-Effective Solution As a 100% free tool, Help Center Export provides valuable insights and functionalities without impacting your budget, making it an ideal choice for businesses of all sizes. 🔒 Secure Data Management Rest easy knowing your exported data is handled with care, ensuring compliance with privacy and security standards. Get started in few easy steps Sign up for an account at swifteq.com/zendesk-kb-export Connect Swifteq to Zendesk Support. This will allow us to load your kb articles only. Go for a coffee or two ☕️ Get the export in your email inbox. Support and Resources: For assistance or more information, visit our support page or contact our support team directly through the app. About the Developer: Help Center Export App is developed by Swifteq, a qualified Zendesk technology partner. Our suite of Automation, Help Center, and Agent-Assist Zendesk apps help Support Teams work smarter while keeping the customer experience at the center of everything they do. Start your free export today and take the first step towards a more organized and reliable Help Center. Data Privacy: Help Center Export processes help center data only and does not store customer or ticket data. For more details, visit swifteq.com/data-zendesk-apps 👉 Start Using Help Center Export Today!