Recurly for Support vs Aircall for Sell — Zendesk

Recurly for Support vs Aircall for Sell

Name: Recurly for Support
Availability: OnlineOnly
Rating: 5 (12 reviews)

Side-by-side comparison · 24 data points

Recurly for Support

5.0·12reviews

Serve your subscribers faster and better

zendeskFree to install

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1. Listing metadata

Field-level data

	Recurly for Support	Aircall for Sell
Tagline	“Serve your subscribers faster and better”40 chars	“Advanced inbound & outbound calling for Sell, beautiful UX, Enterprise quality”78 chars
Description	1844 / 5000 chars37% used	3164 / 5000 chars63% used
Screenshots	3 images	3 images
Languages
Platforms	Zendesk	Zendesk
Developer	Recurly	Aircall
Listed	—	—
Last updated	—	—

2. Categories & rankings

Shared categories on the same row · in-category position inline

At a glance

4 metrics · auto-computed

Feature comparison between Recurly for Support and Aircall for Sell
Metric	Recurly for Support	Aircall for Sell
Rating	5.0 ★	5.0 ★
Total reviews	12	★ 18
Free plan	Yes	Yes
Pricing	Free to install	Free to install

Keyword	Recurly for Support	Aircall for Sell
recurly	#2	Not ranked

5. App details

Long-form description · keyword frequency

Recurly for Support

With the emergence of integrated applications, businesses need to ensure their customer information is easily accessible. Whether through your Customer Relationship Management, Enterprise Resource Planning, Accounting, Billing, or Support tools, customer data must be available and actionable to ensure a seamless omnichannel experience. With Recurly for Zendesk, you don’t have to switch to separate tabs or systems to view or change the subscription details of your customers. Your omnichannel view provides you a complete picture of each subscriber--what level subscriber, for how long, and how valuable--plus, Recurly for Zendesk gives you the power to pause, cancel, or refund your customers’ subscription without leaving the Zendesk interface. If a subscriber is at risk of churning, the ability to pause their service is a great way to take a break from the subscription without canceling and losing their billing data, preferences, etc. It’s never ideal to have a subscriber cancel, but it’s a great learning opportunity to improve your retention strategy. If a subscriber requests to cancel their subscription, agents can do so immediately in the Zendesk interface, at the subscriber’s next bill date or at the end of the subscription term. With Recurly for Zendesk, you’ll save time, optimize your revenue, and provide great service to your customers. (https://recurly.com/) provides a versatile subscription billing management platform to handle the entire subscriber lifecycle for market-leading brands worldwide. Growing subscription businesses such as Sling TV, BarkBox, Asana, FabFitFun, Cinemark and Fubo.tv depend on Recurly to harness the power of the subscription model and drive recurring revenue growth. Since its launch in 2010, Recurly has deployed subscription billing for thousands of companies across 42 countries.

Top keywords

subscription9×3.23%
recurly6×2.15%
subscriber6×2.15%
zendesk5×1.79%
billing4×1.43%
cancel3×1.08%
customer3×1.08%
customers3×1.08%
recurly for zendesk3×1.08%
businesses2×0.72%
data2×0.72%
ensure2×0.72%

Aircall for Sell

Overview Aircall is the only phone system that integrates with both Zendesk Sell and Zendesk Support, and offers robust inbound and outbound capabilities. Connect Aircall with Zendesk Sell to unlock your phone sales performance, boost sales productivity and close deals faster. Sales reps save time with automatic call logging and quick access to the Lead or Contact page. Managers benefit from complete activity data. In just a few clicks integrate with Zendesk Sell, Zendesk Support and 100+ other apps like Shopify, Slack, Segment, Typeform and Gong.io. Start a free trial in 3 minutes, or book a demo of Aircall+Zendesk! View caller details at a glance On incoming calls, caller details are pulled straight from Zendesk Sell and appear on the screen as soon as the phone rings. At a glance, you’ll see the caller’s name and customer status. If the caller is a Contact, you’ll also see all associated Deals. Open the Contact, Lead, or Deal in one click from the Aircall phone app. If the caller does not yet have a record in Zendesk Sell, a new Lead will automatically be created. Get rid of the busy work. Reps save time on every call by getting rid of manual data entry, and improve their productivity with automatic call logs. All calls are automatically logged as Call Activities in Zendesk Sell along with key details about the call, including whether it was inbound or outbound, answered or missed, and the name of the Aircall line that was used. All call comments captured in Aircall are also logged, along with a link to the call recording, easily accessible from Zendesk Sell. Leverage advanced phone workflows In just a few clicks, build an inbound phone tree to route call to the right team, in a jiff! With our advanced routing engine and simple inbound flow builder, build advanced routing rules to send your inbound sales calls to the right rep, at the right time. Never miss a beat of your sales performance Leverage the Zendesk Sell reporting tool with Aircall, and consolidate all your activity reporting in Sell, across all your channels, for a real 360 degrees view. Monitor your sales team activity in real-time with our live dashboard, listen in conversations as they happen, and coach your reps in real time to improve your sales conversations. Turbocharge your outbound productivity With the Aircall Power Dialer, load lists of Zendesk Sell contacts into Aircall in 3 clicks, and call down your lists in no time. Data disclosure & security The Aircall–Zendesk integration securely accesses Zendesk data using official APIs and processes only the user and ticket information necessary to log call performed using Aircall. Your data is used exclusively to create or update tickets and is never used for advertising, profiling, or any secondary purposes. Aircall does not permanently store Zendesk ticket content; user IDs and ticket IDs may be cached temporarily to support real-time functionality. Your data is never sold or shared with third parties. All data accessed by Aircall is encrypted in transit and at rest. Aircall complies with GDPR and industry best practices for data protection and privacy.

Frequently asked

Common questions about this comparison

Is Recurly for Support or Aircall for Sell cheaper?

Both Recurly for Support and Aircall for Sell offer paid plans only. Recurly for Support starts at Free to install; Aircall for Sell starts at Free to install. Compare the per-tier features in the Pricing section above before committing.

Which has better reviews, Recurly for Support or Aircall for Sell?

Recurly for Support (5.0★, 12 reviews) and Aircall for Sell (5.0★, 18 reviews) are essentially tied on rating. Look at review velocity and individual reviewer quotes — both visible on each app's detail page — to differentiate.

Should I choose Recurly for Support or Aircall for Sell?

AppRanks cannot separate these two on rating — both sit at 5.0★. Aircall for Sell does carry the larger published review base (18 vs 12). Read both apps' detail pages for the feature breakdown and recent listing changes.

Which is faster to set up, Recurly for Support or Aircall for Sell?

Both apps are one-click installs from the Zendesk Marketplace. Aircall for Sell has the deeper published review base (18 vs 12), which often — though not always — accompanies better-tested setup docs. AppRanks doesn't measure setup time directly: read the recent reviews on each app's detail page for user-reported install experience.

Which works better for small vs large Zendesk Marketplace support teams?

Recurly for Support typically suits early-stage and growth-mode teams based on its published review base (12 reviews). Aircall for Sell typically suits early-stage and growth-mode teams based on its published review base (18 reviews). A larger review base generally means the app has been exercised at scale — relevant if you are processing high volume or handling enterprise compliance requirements.

Can I migrate data between Recurly for Support and Aircall for Sell?

Migration support varies by app and category. Recurly for Support and Aircall for Sell both publish their export options on their marketplace listing pages (or in their support docs); some apps offer one-click import from competitors, others require CSV. The fastest check: search "import from Recurly for Support" in each app's help center. AppRanks does not track migration tooling directly — this is a category-specific capability worth verifying before commitment.

Recurly for Support vs Aircall for Sell

Recurly for Support

1. Listing metadata

2. Categories & rankings

Aircall for Sell

At a glance

AppRanks verdict

3. Search rankings

4. Activity in the last 90 days

Recurly for Support · 1 changes

Aircall for Sell · 8 changes

5. App details

Frequently asked

Is Recurly for Support or Aircall for Sell cheaper?

Which has better reviews, Recurly for Support or Aircall for Sell?

Should I choose Recurly for Support or Aircall for Sell?

Which is faster to set up, Recurly for Support or Aircall for Sell?

Which works better for small vs large Zendesk Marketplace support teams?

Can I migrate data between Recurly for Support and Aircall for Sell?

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